Program Manager

The ideal candidate will be comfortable outlining and planning all aspects of work related to a given project such as budget, timelines and teams. They will have strong communication skills that enable them to effectively communicate with all relevant teams. This individual should be able to foresee any problems related to the completion of a project and act in a timely manner to mitigate any issues.

Responsibilities

Project Coordination: Assist the Director of Operational & Technology Platforms in developing project plans, timelines, and deliverables for the digital transformation program.

Stakeholder Management: Liaise with internal teams (i.e. IT Development & Engineering, AI, Operations, Finance, Human Capital, Marketing, Automation, Continuous Improvement and Engineering ) and external vendors to ensure alignment and smooth communication.

Meeting Facilitation: Schedule, coordinate, and document project meetings, prepare agendas, and ensure follow-up on action items.

Project Tracking: Monitor project progress using tools like MS Project, Jira, and other project management software. Track deadlines, milestones, and project resources.

Budget Support: Assist in tracking project expenses, ensuring adherence to the allocated budget, and processing invoices related to project activities.

Risk Management: Identify potential project risks and support in the development of mitigation strategies.

Documentation: Maintain comprehensive project documentation, including meeting minutes, status reports, and updates to stakeholders.

Change Management: Assist in planning and implementing change management activities, including training schedules and communication plans for project rollouts.

Reporting: Prepare weekly status reports and dashboards for senior management to provide visibility into project progress and challenges.

Qualifications

Bachelor’s degree in business administration, project management, IT, or related fields.

6-8 years of experience in project coordination or management, preferably in digital and operational transformation or technology-related projects.

Experience in project management or operations in a logistics and transportation industry

Knowledge of project management methodologies (Agile, Waterfall) and tools (e.g., Jira, MS Project).

Personal Attributes:

Problem-solving mindset with the ability to anticipate project needs.

Ability to work in an extremely fast-paced environment and manage competing and changing priorities.

Detail-oriented with a strong focus on accuracy and deadlines.

Collaborative team player with excellent interpersonal skills.

Exceptional problem-solving abilities and the capacity to grasp new concepts quickly

Strong analytical skills and the ability to think critically and make data-driven decisions

Strong organizational, time management, and multitasking abilities.

Excellent written and verbal communication skills.

Familiarity with digital transformation initiatives, especially in transportation or logistics, is a plus.

Proficiency in MS Office Suite (Excel, Word, PowerPoint) and Jira