Information Management Associate

Hardship LevelC

Family TypeFamily

Family TypeFamily

Residential location (if applicable)

GradeGS6

Staff Member / Affiliate TypeGeneral Service

ReasonRegular > Regular Assignment

Target Start Date2025-07-01

Deadline for ApplicationsMay 5, 2025

Standard Job Description

Information Management Associate

Organizational Setting and Work Relationships

The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.

The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCR's implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

- Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.

- Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.

- Collect, collate and process information and perform data quality and consistency control.

- Produce summary statistics.

- Support the coordination of data collection teams.

- Support and leverage geographic data for map production and use in geographic information systems (GIS).

- Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.

- Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.

- Liaise with partners and represent UNHCR in meetings related to the functions.

- Make recommendations and provide advice on the technical information management requirements.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

Certificates and/or Licenses

Information Technology;

Statistics;

Social Sciences;

HCR Operatnl Dta Mgmt Lrng Prg;

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable

Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures.

Functional Skills

DM-ArcGIS (Geographic Information System)

IM-Statistics Analysis

*IT-Microsoft Excel

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile Since 2019, the United Nations and other humanitarian actors have been addressing the humanitarian situation in Venezuela. To ensure a coherent and coordinated approach throughout the Humanitarian Programme Cycle, a Humanitarian Coordinator (HC) was appointed, a Humanitarian Country Team (HCT) was established, and a humanitarian coordination structure was set up in the country following international IASC guidelines.

In Venezuela, UNHCR was designated as the Lead Agency of the Protection Cluster, reflecting the global commitment in conflict-related emergencies under the Cluster Approach, in accordance with the guidelines established by the Inter-Agency Standing Committee (IASC).

When activated at the country level, the cluster takes responsibility for coordinating the response to protection needs with humanitarian partners and key stakeholders (such as other clusters, government authorities, etc.). This ensures a coordinated approach to effectively meet the protection needs of affected populations by strengthening leadership, coordination, and accountability within the humanitarian shelter sector.

As Cluster Lead Agency (CLA), UNHCR has the responsibility to ensure the six core functions of the Protection Cluster and to be the Provider of Last resort (POLR). This means that, where necessary, and depending on access, security, and availability of funding, the CLA must be ready to ensure the provision of services required to fulfil crucial gaps identified by the cluster and reflected in the Humanitarian Response Plan.

In the country, UNHCR has designated a full-time team for the Cluster Coordination including a Senior Protection Cluster Coordination Assistant, as well as two persons for cluster information management and four focal points for subnational coordination (fulfilling dual functions). The Cluster also has a Protection Cluster Co-Coordinator and subnational co-coordination.

The Information Management Associate will be part of the Cluster Coordination Teams, supervising a Senior Information Management Assistant and supporting the Protection Clusters and working groups, if need it, with their information management needs. This includes the production and dissemination of information on the population of concern and sectoral needs analysis. Furthermore, the incumbent will have inter-agency responsibilities by participating in the Information Management Working Group and representing the Cluster when necessary.

Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at or through the online complain form at or by confidential fax: .

Required languages (expected Overall ability is at least B2 level): Spanish

,English

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

SkillsDM-ArcGIS (Geographic Information System), IM-Statistics Analysis, IT-Microsoft Excel

Education

CertificationsInformation Technology - Other, Social Sciences - Other, Statistics - Other

Work Experience

CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness

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Compendium

Additional Information

Functional clearanceThis position doesn't require a functional clearance

JR2554732