Customer Service Specialist

Staffmark is currently hiring a Customer Service Specialist in Ruston, LA, and we're excited to help you achieve your career and financial goals! Join a supportive and collaborative team that's committed to your success every step of the way.

Pay: $12-$15/hr

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

What You'll Do:

Answer customer inquiries and provide timely, accurate information about products and services.

Resolve customer issues efficiently and professionally.

Recommend products and services that best fit customer needs.

Maintain and update customer accounts with accurate information.

Process adjustments to ensure correct financial management.

Analyze customer data to identify and recommend useful services or improvements.

Prepare and maintain detailed reports by collecting and analyzing customer information.

Support team success by contributing to shared goals and assisting colleagues when needed.

Perform general office duties such as answering calls, data entry, and filing.

What We're Looking For:

Minimum 1 year of customer service experience (required)

Knowledge of HVAC products/services is a plus

Strong communication skills and attention to detail

Excellent problem-solving abilities and a commitment to quality service

Why Work with Staffmark?

We value your time and effort, and we show our appreciation with a wide range of benefits. Enjoy weekly pay every Friday through direct deposit or pay card, and count on the support of a dedicated local team that truly cares about your success. We also offer access to exclusive employee discounts, opportunities for referral bonuses, and comprehensive benefits including medical, dental, vision, and 401(k) options tailored to you and your family's needs.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.