CALL CENTER AGENT

Busy orthopedic practice seeking a dedicated, supportive Call Center Agent who is comfortable engaging with patients on the phone in a helpful, kind and efficient manner. The ideal candidate enjoys fast paced environments, can handle difficult situations under stress, is a team player, a multi-tasker and who doesn't mind stepping outside the box and going the extra mile with helping patients and co-workers.

Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for this role, please complete the assessment here: The Predictive Index

Customer service a must! Knowledge of electronic medical records, insurance terminology, and medical office processes a benefit.

On site - Full-time position

Job Details: scheduling appointments, insurance verification, scanning health information into charts, and referrals

Benefits: Medical, Dental, Vision, 401K with company match, long/short term disability (company-paid!)

Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for this role, please complete the assessment here: The Predictive Index

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.