Medical Receptionist

Job Type

Full-time

Description

Florida Physician Specialists has an immediate opening for a Front Desk Receptionist at Mciver Clinic Perimeter Park location.

This position will be responsible for greeting patients at the front desk or on the phone promptly and enthusiastically, checking patients in and out, printing forms, confirming referrals and handling any other tasks in order to maintain an efficient and presentable environment for patients. Employees in this position must always adhere to patient confidentiality and HIPAA regulations.

This is a full time position with benefits including medical, dental, vision, and 401K retirement plan.

Schedule: Monday-Friday, 7:45am - 5:00pm

Essential Functions (including but not limited to):

Greet all patients at the front desk (and on the phone) promptly upon their arrival and offer immediate assistance

Always represent the practice with a positive and helpful disposition

Collect patient personal data and insurance information

Confirm information on file is correct with all returning patients and update if necessary

Ensure waiting area and lobby are always tidy and presentable

Assist all patients, drug representatives, and visitors and ensure no unauthorized entry into the back office

Maintain basic office supplies in order to ensure front desk efficiency

Answer questions and provide other information as requested

Direct calls to other departments as needed. Relay necessary messages to staff

Maintain the strictest patient confidentiality and adhere to HIPAA guidelines

Requirements

Ideal candidates for this position will have:

Prior customer service experience in a healthcare setting (preferred)

Prior front desk experience in a medical office setting (preferred)

Ability to consistently deliver excellent customer service with a patient-care focus

Excellent communications skills, both verbally and in writing

Energetic, enthusiastic and generally cheerful disposition

Ability to handle sensitive and confidential information

Computer proficiency

High School Diploma or equivalent (required)

Salary Description

16-18