Engineering Services Manager

Job Summary & Essential Functions

Lead Engineering Services departments for the assigned location(s). Support Test, Component Documentation Control and future related department functions by providing guidance and support to these departments. Technical assistance to all engineering departments with software, hardware, and procedures. Establishes, plans, and administers the overall policies and goals for the departments.

Ensure the necessary coordination and daily direction is given to the test, component, and daily documentation control department duties

Ensure all processes and products meet industry and customer quality standards

Perform analysis, diagnostics, and preliminary evaluations of products; develop testing procedures and fixtures as required:

Develop test procedures, equipment and fixturing design responsibilities

Analyze customer requirements and develop testing procedures

Repair and maintenance of test fixtures

Provide leadership for and development of direct reports by establishing priorities, accountabilities and allocating resources: guiding achievement of performance measures

Install test software, programming software and repair test PCs

Repair and troubleshoot test PCs

Assist Production with test needs and troubleshooting PCA down to the component

Lead Engineers and technicians working with components and understanding items on datasheets for analog and digital parts

Provide input for recruiting, selection, compensation, promotions, disciplinary actions, terminations, and transfers

Provide leadership for and development of direct reports by establishing priorities, accountabilities and allocating resources: guiding achievement of performance measures Knowledge, Skills, & Abilities

Advanced ability reading schematics and wiring diagrams

Intermediate ability in schematic capture and electrical design

Advanced knowledge of analog and digital electronic circuits and theory

Advanced knowledge of mechanical systems

Advanced knowledge using electronic test equipment such as oscilloscopes, spectrum analyzer, 4wire LCR meters etcetera

Advanced ability to troubleshoot down to the component level for both analog, digital, and embedded circuits/systems

Advanced technical and documentation skills

Experience working with using an ERP system working BOMs, and other configuration management duties

Working knowledge of TCP and UPD networks and ability to support a VLAN

Proficient with Solid Works and AutoCAD and/or other drafting applications

Knowledge of LAN/WAN networking technologies, including Ethernet and TCP/IP

Ability to read and interpret engineering drawings

Advanced ability to troubleshoot PC hardware

Soldering skills, rework with through-hole and SMT components

Advanced ability to build prototypes and wire systems

Intermediate level in MS Office applications (Word, Excel, and Outlook)

Ability to effectively communicate in all forms with others inside and outside the organization

Ability to negotiate and manage conflict tactfully and professionally

Ability to plan, resolve problems effectively, and establish priorities

Ability to work with a high level of accuracy and attention to detail to produce quality results

Ability to multitask efficiently and adapt within a rapidly changing environment Required Experience & Education

Bachelor's degree in Engineering, Science or related field

Minimum 5 years of progressive relevant job experience in field and minimum of 3 years experience in leadership or supervision

Previous experience with technical writing

Previous experience in an ISO environment