Custodial and Event Services Lead

About the Position

The Custodial and Event Services Lead at Mt. Cuba Center is a hands-on position responsible for facility cleanliness and event setup support. This role combines custodial duties with event preparation, focusing on moving furniture, setting up rooms, and ensuring spaces are clean and properly configured for various functions, classes, and internal events. The position serves as the point person for event setup coordination, handling the physical preparation of classrooms, meeting spaces, and event areas. Working under the Facilities and Custodial Services department, this role requires attention to detail, physical stamina, and the ability to coordinate setup requirements while maintaining cleanliness standards throughout the campus.

Essential Functions of the Role

The following outlines the responsibilities of the role, though not exhaustive. Percentages indicate the approximate time and capacity to be devoted to each area:

Custodial Operations [60%]

Maintain facilities in clean and orderly condition: clean, dust and wipe furniture; sweep, vacuum, or mop floors; empty/clean recycling and trash containers; sanitize and maintain restrooms

Work with the Operational Services team to maintain a high standard of cleanliness for all facilities

Perform minor maintenance activities such as filter/vent cleaning and changing light bulbs

Lead, guide, and train employees, interns, and volunteers performing custodial or event set up work

Develop and implement cleaning schedules and protocols to ensure consistent quality across all facilities

Inspect work areas to ensure cleaning standards are met Event Support [35%]

Represent Facilities and Custodial Services department in weekly event overview meetings, coordinating logistics and setup requirements

Coordinate event preparation and schedule external vendors when necessary

Set up and break down rooms, classrooms, and exterior spaces, including tents, tables, chairs, and AV equipment

Collaborate with other departments to ensure smooth execution of events and programs set up and break down

Respond promptly to any cleanliness or setup issues during events

Maintain event setup standards and ensure consistency across all venues Administrative Support [5%]

Work closely with and back up the Manager, Facilities & Custodial Services

Utilize task management software, service ticketing systems, and Microsoft applications to manage workflow and communications

Research, order, and maintain cleaning supplies and equipment

Assist with the delivery of mail and packages onsite

Maintain appropriate records and documentation

Generate reports on event setups and custodial activities Education and Experience

The ideal candidate for the Custodial and Event Services Lead role will have:

High school diploma or GED

1-3 years of relevant work experience in custodial services, event setup or facilities management

Experience working with both internal and external customers in a public-facing environment

Previous supervisory experience preferred Qualifications and Skills

We're seeking a hands-on, customer-oriented professional with a blend of technical skills, technology proficiency, and leadership abilities. The successful candidate will possess:

Exceptional customer service orientation for both internal and external customers

Proficiency in Microsoft Office Suite (Outlook, Teams, Word)

Experience with task management software and service ticketing systems (Smartsheets experience a plus)

Self-motivation, organization, and attention to detail

Ability to manage time and function effectively without close supervision

Ability to multi-task in a fast-paced environment

Knowledge of cleaning methods, materials, and equipment

Understanding of safety protocols and proper handling of cleaning chemicals

Experience coordinating staff and resources for event setups

Physical ability to lift up to 50 pounds and perform required custodial duties About the Role: Compensation, Benefits, and Perks

Compensation commensurate with experience, starting range: $20.00 - $22.00 per hour

This is a full-time position requiring 40 hours per week with a standard schedule of 7:30- 3:30 with the ability to flex the schedule, including evenings, weekends, and holidays as needed

Candidates must hold residency and unrestricted right to work in the U.S. without sponsorship at the start of employment

Competitive benefits package including:

Medical, dental, and vision insurance

401(k) plan with up to 8% employer contribution

Generous paid time off and leave policies

Free garden admission

Employee Assistance Program (EAP)

Professional development opportunities Application and Hiring Process

To apply, please submit:

Resume

Responses to our application questions

Cover letter (optional) Interview Process:

Resume Review

Phone screen with HR

Final in-person / on-site interview with Facilities & Custodial Services Manager and peers

Timing:

Application review begins the week of May 5th. We recommend that interested applicants submit their applications prior to this date.

Mt. Cuba is targeting a start date for the final candidate in Late May.

All candidates will receive a status update via email after their application has been reviewed.

Commitment to Diversity:

Mt. Cuba Center is committed to diversity and inclusivity. We encourage qualified candidates from all cultures and communities to apply. For accommodations or assistance with your application, please email careers[a]mtcubacenter.org