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ServiceNow System Administrator

Company:
ConsultUSA
Location:
Pittsburgh, PA, 15289
Posted:
April 28, 2025
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Description:

Description:

Our client has an immediate need for a ServiceNow System Administrator, who is responsible for the implementation, configuration, and management of the ServiceNow platform, ensuring it meets organizational needs and drives efficient service delivery across various business functions

Requirements:

Bachelor's degree is a plus

ServiceNow System Administration Certified preferred

8+ years of experience

ServiceNow Strategic Portfolio Management (SPM) Experience in the following modules: Agile Development, Project Portfolio Management, Demand Management, Resource Management, Innovation Management, Cost Management, Test Management, Portfolio & Strategic Planning, Investment Funding, and Portfolio Management

Experience in Configuration into CMDB, Custom Probes & Sensors, MID Server Configurations, IP Range Creation, Service Mapping, Service Gap Connectors is a plus

Experience in Service Mapping Implementation, CI Relationship Management

Experience in Configuration of ITBM, HRSD, CSM is a plus

Experience Creating Business Rules, Client Scripts, UI & Data Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists is a plus

Experience in ServiceNow Integration but not limited to Salesforce, Workday, Ping, CyberArk, HAM, SAM, Azure, Dynatrace, Splunk is a plus

Design & Implementation of Dashboard, Reports is a plus

Experience working on Change, Incident, Demand, Portfolio, Knowledge, and Problem management is a plus

Experience with ServiceNow version upgrade, Use of ATF, and Update set migration between lower env instances is a plus

Prior Banking Experience is a plus

Responsibilities:

Perform design tasks and develop components of application and technical architecture

Develop test cases and data

Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance

Assists with selecting appropriate platforms, integrates and configures solutions

Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives

Provide consultation on common issues and best practices for junior staff

Provides a systematic analysis of client requirements within the traceability framework and resolves any functional problems encountered

Ensures quality of project deliverables while maintaining compliance with relevant standards and processes

Why Work for ConsultUSA:

ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees

ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees

We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams

ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)® award-winning sister company, PMCentersUSA

How to Apply:

ConsultUSA is committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA.

For a complete listing of all ConsultUSA jobs please visit

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