Project Manager Support

Qualifications:

Minimum Associates degree in business, finance, marketing or related field.

7+ years' experience working in professional environment.

7-10 years Project Management Office experience.

Proven proficiency in Atlassian Suite of tools for project management, specifically Jira and Confluence.

Excellent organization skills and ability to multi-task while working with multiple stakeholders.

Experience working in an Agile environment.

Proficiency with MS Office tools: PowerPoint, Outlook, Word, Excel, Teams.

Demonstrated ability to work independently and take initiative to move projects forward.

Demonstrated ability to discern importance and urgency of topics raised and escalate issues as needed.

Demonstrable ability to communicate professionally via email, phone and in-person.

Preferred Skills:

Management Certification (e.g. PMP).

Experience maintaining project plans using MS Project.

gile/Scrum certification (e.g. Certified ScrumMaster - CSM or PMI-ACP)

Strong analytical skills

bility to manage competing priorities

Responsibilities:

Responsible for Jira plan maintenance, Jira hygiene, ticket updates, setting and managing dependencies (e.g. blockers), and GRID resolution.

Supports Workstream lead to complete capacity planning and work prioritization using established, Workstream-specific processes.

Drives cross-Workstream alignment to unblock issues and drive progress forward.

Responsible for Workstream adherence with project governance standards and processes.

Supports the Initiative Management Office (IMO) with integrated project plan requests and inputs.

Leverages Jira to manage day-to-day Workstream delivery.

Works with the Workstream Lead to develop and manage Workstream-level status reporting.

Responsible for the Change Request (CR) preparation and presentation for approval by client Leadership.

Tracks progress against Workstream milestones and tasks and escalates if the Workstream progress is off-track.

ctively brings together cross-initiative stakeholders for alignment on priorities (GRIDs, change requests) and key dependencies to support client.

Document dependencies in a consistent manner promoting transparency and awareness across all dependent Workstreams.

Escalates issues with Cross-Workstream dependencies to the Workstream Lead and Program Manager.

Drives GRID (Gaps / Risks / Issues / Decisions) process (e.g., the raising and/or driving toward GRID resolution), facilitates escalation of critical Workstream-level risks and issues, and changes/defects, which require program-level coordination.

Coordinates meetings ensuring availability of rooms, participants, equipment and resources as needed for initiative activities. Coordinate with Sub-Product Owners and Workstream Leads to mitigate conflicting meetings and activities.

Regularly meets with Workstream Lead and Program Manager tenable communication and collaboration cross-functionally.