Front Desk / Asset Protection Associate

Job Summary:

The Front Desk / Asset Protection Associate is responsible for maintaining a secure and professional environment by managing visitor access, monitoring security systems, and supporting daily front desk operations. This role requires strong attention to detail, excellent communication skills, and the ability to identify and respond to safety and security concerns.

Key Responsibilities:

Front Desk Duties:

Greet and assist employees, guests, and vendors in a professional and friendly manner

Answer and route phone calls, take messages, and provide general information

Maintain visitor logs and issue badges as needed

Manage incoming and outgoing mail, packages, and deliveries

Keep the front office area tidy and presentable at all times

Asset Protection Duties:

Monitor surveillance cameras and security systems

Conduct routine walkthroughs of the facility to identify and report safety concerns or unusual activity

Enforce access control policies and ensure only authorized personnel are allowed in restricted areas

Support emergency response protocols and report incidents promptly

Assist with loss prevention efforts and collaborate with management on security improvements

Qualifications:

High school diploma or GED required

Preferably at least 2 years of experience in front desk, security, or asset protection roles

Strong communication and conflict resolution skills

Reliable, observant, and detail-oriented

Ability to remain calm and professional in high-pressure situations

Basic computer proficiency and comfort with surveillance technology

Additional safety or tech training is a plus and may qualify for a higher pay rate

Schedule:

Monday – Friday 5:30 AM – 2:00 PM

Compensation:

Starting pay is competitive and based on experience. Additional safety or technical training may qualify for a higher rate.