Export Documentation Representative

Export Documentation Representative

MSC USA - Boston

Looking for a career opportunity but have no experience?

At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary/ Key Responsibilities:

JOB SUMMARY

Manages all Bill of Lading Amendments according to customer’s request and in compliance with export/import regulations. Provides necessary information to customers regarding the amendment requests and communicates with our overseas agents to assure all Bill of Ladings are corrected timely, accurately, and with minimal impact on the customer’s operations.

KEY DUTIES & RESPONSIBILITIES

Communicates clearly with team members regarding workload, customer particulars, and problems.

Manage bills of lading amendments according to customer’s requests timely with little to no errors generated.

Ensure compliance with domestic and foreign export regulations.

Provides revised Bill of Lading to customers for their review.

Communicates with customers for clarification on amendments requests and for any additional information customer might need to know regarding correction requests.

Communicates with overseas agencies to ensure corrections can be applied.

Performs other duties as required.

Qualifications & Key Competencies:

REQUIRED SKILLS, EXPERIENCE, EDUCATION

Bachelor’s degree preferred or equivalent experience

English: advanced

Strong attention to details

Organized, efficient, and able to manage time effectively

Strong customer service mindset, focused, and responsive

Ability to work under tight deadlines

Great team player

Knowledge of MS Excel with the ability to learn new software

Preferred skills, experience, education

Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.

PHYSICAL DEMANDS

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at a time

WORK AUTHORIZATION

Authorization to work in the U.S

What We Offer

Health Insurance

Dental & Vision Insurance

Life Insurance: one-time annual salary up to $50,000

Long Term Disability Insurance

Paid Parental Leave

Business Travel Insurance

Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)

Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:

Short Term Disability Insurance

401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.

Wellness Program initiatives / Free MSC Partner Subscriptions with Calm

Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.