Server Assistant

Job Description

Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there’s no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it’s what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.

Position Purpose:

Bolongo Bay Beach Resort is seeking a Server Assistant to join our team in providing exceptional service to our guests. A Server Assistant helps servers more promptly and efficiently serve their tables by running food, bussing tables and providing tables with any necessary items. Joining our team as a Server Assistant offers the opportunity to work in a dynamic restaurant setting while providing valuable support to the dining experience. If you are passionate about hospitality and enjoy working in a collaborative team environment, we encourage you to apply for this position.

Responsibilities:

Communicating clearly with the kitchen and front of house staff

Knowledge of table numbers, seat numbers and server sections

Knowledge of menu items and general appearance of dishes

Prepare garnishes as assigned by chef/kitchen manager

Deliver food to tables or servers when available

Check food for accuracy

Bus and clear tables as needed following “full hand in, full hands out” thought process

Maintain clean and sanitized work area

Prepares dining room including dining areas and bar area for patrons by cleaning tables, setting decorations, condiments, resetting with silverware and setting up sani-buckets with clean rags

Protects establishment and patrons by adhering to sanitation and safety policies.

Maintains table setting by removing courses as completed, empty cups, replenishing utensils if needed, being alert to patron spills or other special needs. Paying attention to full hands in, full hands out thought process.

Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations.

Replenishing the bar with ice, cups, straws, etc.

Assists with polishing and rolling silverware

Polishing glassware

Closes dining facility by cleaning chairs and tables, sweeping, emptying sanitizer buckets, removing trash and recyclables from the facility.

Any other duties as assigned by management

Qualifications:

High School or equivalent education required.

Listening, Presentation Skills

Verbal Communication

Customer Focus and Customer Service

Teamwork

Action Oriented, Productivity, Energy Levell

Job Types: Full-time, Part-time

Pay: $12.50 per hour

Expected hours: 10 – 40 per week

Company Benefits:

Medical Coverage (medical, dental, vision)

Life Insurance

Paid Time Off (vacation, bereavement, and holidays).

401K Match

Hotel Discounts

Meal Discounts

Tuition Reimbursement

Physical Setting: Casual dining restaurant

Shift:

Day shift

Evening shift

Morning shift

Night shift

Ability to Commute:

St Thomas, VI (Required)

Ability to Relocate:

St Thomas, VI: Relocate before starting work (Required)

Work Location: In person

Full-time