Field Technician Tempe, AZ

Job Description

Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.

We are seeking a highly motivated Field Robotics Technician in the Tempe, AZ area to join our team and contribute to the deployment, service, and monitoring of our robotic solutions. As a Field Technician, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.

Responsibilities:

As a Field Technician, you will :

Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer

Provide exceptional service, timely repairs, and routine maintenance of our robotics solution

Monitor and observe the operation of customer robot fleets to ensure optimal performance

Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement

Provide support to customers during product deployment and post-sales phases

Assist sales teams in providing on-site demos to potential customers

Other Information:

Slip Robotics headquarters are located in Atlanta, GA, just northeast of the perimeter. This role will be on-site near Tempe, AZ.

RequirementsQualifications:

High school diploma or equivalent. Associate’s degree, technical certification, relevant experience or coursework in mechanical, electrical, or software fields is a plus.

Proactive and self-motivated with the ability to work independently and adapt to changing situations.

Familiarity with mechanical, electrical, or software systems, gained through work experience or educational background.

Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.

Excellent communication skills to effectively interact with customers and internal teams

Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.

Ability to troubleshoot and work independently and as part of a team

Good driving record and reliable transportation to and from job locations

Willingness to travel occasionally for on-site visits at customer locations between warehouse and manufacturing plant. (35% expected travel).

Benefits

Health, dental, and vision insurance.

401k retirement savings plan.

Full-time