Concierge

Job Description

MUST be able to work any day of the week including weekends + holidays.

MUST be able to work either shift of 7:00am-3:00pm AND 3:00pm-11:00pm.

Concierge is the face and first point of contact under the direction of the Guest Services Director and the Jefferson's standards and policies. To be considered, you must be experienced, dependable, well-groomed, clean-cut and neat in appearance. The position seeks to ensure the highest level of guest satisfaction. Responsibilities include: greeting & welcoming all guests by assisting with a wide scope of services and provide detailed information about hotel facilities and operating hours, acting as a liaison between guests, other hotel departments, and the outside world, ensuring accuracy, follow through, and timeliness in all services extended to guests, acts as the chief source of information for all hotel guests providing directions, making recommendations for restaurants and tours, booking limousines, car rentals and flowers, helps guests with any questions they have about their stay or trip, handles all phone calls, including taking reservations, & tagging and storing luggage

MUST have a valid Virginia license and a clean driving record of 0+ points.

Full-time