Job Description
Located in Shelton, WA
Salary: 16.66-19.00
Express is looking for a Bilingual Front Desk Receptionist.
Essential Duties and Responsibilities:
Assist Office Staff and President with administrative duties including but not limited to:
Answer phone inquiries and provide basic company information.
Perform clerical duties, take memos, maintain files (digital and physical), and organize documents
Monitor front desk and comply with all security procedures for visitors
Assist in planning company events, meetings, luncheons, and employee team building activities
Make travel arrangements for staff
Oversee mail deliveries, packages, and couriers
Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms
Monitor emails and social media accounts and respond accurately, efficiently and in a timely manner
Provide service information to clients.
Schedule services accurately and efficiently
Actively manage service issues and complaints
Maintain Client relations and communications
Assist in interviewing and onboarding employees
Create and update service education and communication Maintain office appearance (neat, organized, and clean)
Assist in shift preparation (materials, information, supplies, etc.…)
Any additional tasks assigned by direct supervisor
Additional Tasks/Responsibilities
Drive team around to different job locations as needed
Maintaining the laundry
Take care of the office space next door
Education and/or Work Experience Requirements:
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent time management skills and ability to multi-task and prioritize work
Excellent computer proficiency (MS Office - Word, Excel, Outlook, and PowerPoint)
Attention to detail and problems solving skills
Strong organizational and planning skills
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instruction given, prescribed routes, and standard accepted practices
High school diploma or GED required
Must have a valid Driver's License
Must be insurable
Front Desk Receptionist top skills & proficiencies:
Reporting skills
Microsoft office skills
Professionalism
Problem solving
Supply Management
Verbal communication
Typing skills
Attention to detail
Accuracy
Multitask
Telephone Skills
Teamwork
Discretion and Judgment
Patience
Honesty
Integrity
Positive attitude
Customer service oriented
Physical Requirements:
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with ADA FMLA and other federal, state, and local standards.
Must be able to lift and carry up to 50 lbs.
Must be able to talk, listen and speak clearly on telephone.
Ways To Apply: (choose one)
Call/Text our office
Visit our office 601 W. Railroad Ave, Shelton WA 98584
Email:
Benefits Available to Eligible Express Associates:
Medical Plan
Dental Plan
Holiday Pay (6 Days Observed)
401(k) Retirement Savings Plan
Vision/Eyewear Plan
Life Insurance
Prescription Drug Reimbursement
Short-Term Disability
Referral Bonuses
#2464OS
Express Office: Aberdeen
601 West Wishkah Street
Aberdeen, WA 98520
Full-time