Customer Service Coordinator

Job Description

Top Job

Located in Natick, MA

Salary: $26.00/hour

Our client, a growing medical device company in Natick, MA is looking for a Customer Service Representative!

Pay: $26.00 per hour

Schedule: 32 Hours Per Week - 8:30am or 9:00am start

Responsibilities of Customer Service Representative:

Provide an excellent customer experience and high level of service

Process customer orders, returns and changes timely and accurately

Maintain accurate customer inventory records

Provide timely and accurate information on customer order status

Maintain and apply knowledge of products and services related to quality and regulatory requirements

Work closely with the team (including C.S. Manager, Administrators and Director)

Participate in daily and weekly team meetings

Skills and Experience of Customer Service Representative:

Customer Service skills/experience

Knowledge of principles of quality and regulatory standards (Following FDA Regulations and SOP's)

Excellent understanding of Microsoft Suite (Excel, Outlook and Word)

Medical device industry experience (preferred)

Experience with Salesforce or other CRM applications (preferred)

Excellent communication skills (written and verbal)

Attention to detail

#3368OS

Express Office: Waltham-Framingham

326 Washington Street Annex

Second Floor

Wellesley Hills, MA 02481

Full-time