Rental Car Customer Service Agent

Job Description

Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.

What you'll do:

Greet customers upon arrival

Expedite the car rental process so customers can get to their destination quickly and easily

Verify driver's license and reservations

Assign keys and rental agreements and be able to explain charges on the invoice

Process car exchanges in the Rental Car computer system

Resolve customer issues and concerns professionally

Benefits:

Health insurance

Dental insurance

Flexible schedule

What we require:

Valid driver's license

18 years of age or older

Must be flexible with schedule to work night, weekends and holidays as needed

Previous customer service experience and sales skills

Ability to work in a fast paced environment with a variety of tasks

Willingness to work outdoor in weather conditions with moderate noise level

Detail oriented

Computer literate

Proficiency in English

Extra points for this

6 months of customer service experience

Previous experience in baggage handling or customer-facing role

Full-time