Community Manager, Special Events - Arecibo

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

Executes a portfolio of community-based events and Relay for Life events, with accountability for significant income targets, as well as event-related mission and advocacy activities. Ensures goal achievement through the effective leadership, engagement, empowerment and mobilization of event volunteers.

MAJOR RESPONSIBILITIES

Accountable for the achievement of income performance targets for a portfolio of community-based and Relay for Life events.

Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute successful events.

Implements best practices for leadership development, increased participation and event revenue growth; drives and encourages creativity and innovation at the community level.

Engages, trains and manages relationships with community volunteers to ensure successful events execution, with a focus on event volunteer leadership positions.

Engages the community in Relay For Life to drive increased event participation -- event committee, teams, team members, sponsors and survivor/caregiver -- including youth engagement through teams in community events, Relay Recess and Field Day.

Collaborates with Corporate - Distinguished Partners and Cancer Control staff to maximize event success; leverages opportunities to engage constituents from corporate, distinguished partners and health systems activities through event sponsorship and participation.

Works in partnership with Cancer Control staff for achievement of identified event-related mission goals, including enterprise-wide initiatives.

Integrates mission/cancer control activities messaging and within events. Utilizes available tools and processes to maximize event results, including online fundraising.

Utilizes and responds to customer satisfaction survey, comparative event and success factors data. Monitors progress against objectives; adjusts plans and manages contingency efforts and resources as required Ensures strong logistical coordination for assigned events.

Facilitates volunteer retention and ensures meaningful volunteer recognition.

Utilizes defined processes to ensure timely and accurate event data entry.

Ensures compliance with ACS policies, including employment, risk management, event and cash handling, and financial controls.

Actively demonstrates and cascades the enterprise-wide mindsets: integrity, collaboration and stewardship.

FORMAL KNOWLEDGE

Bachelor's degree in related field and/or equivalent combination of education and experience.

One-year related experience preferred, working within a multi-million-dollar organization a plus.

SKILLS Excellent written and verbal communication, presentation, and interpersonal skills.

Able to work successfully in a diverse team environment.

Ability to recruit, train and motivate community-based volunteers.

Demonstrated ability in handling multiple priorities, project management and meeting deadlines, strong planning and organizational skills.

Proven relationship building, persuasion and influence skills.

Strong customer service orientation, with extensive experience in effectively addressing and resolving issues with constituents.

Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events.

Outcome driven; strong project management ability.

Able to work through others to accomplish goals.

Strong market, community and constituent perspective.

Remains composed under stress, handle responses to criticism tactfully and deliver on organizational commitments.

Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.

Proficient in computer-based information systems.

SPECIAL MENTAL OR PHYSICAL DEMANDS

Must have access to car or be able to transport materials to and from meetings and special events/programs.

Must be able to staff evening and weekend committee meetings, events and programs.

Must be able to lift 30 lbs and perform set up / take down of event equipment.

The salary rate is $31,700.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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