FT Lead Airport Agent - Ramp

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

Amazing employee flight privileges within the American Airlines global network

Training and development programs to take your career to the next level

Comprehensive health and life benefits (subject to location)

Pay rate - $18.04 / HR

Responsibilities

How will you make an impact?

Responsibilities

Responsible to management for the coordination of the overall operation within an assigned functional area

Ensure adequate operational coverage; responsible for scheduling and manpower utilization

Maintain a safe, dependable and consistent operation

Conduct Agent observations

Schedule and administer local training including new hire training

Maintain supplies and inventory control logs

Prepare customer correspondence, investigate discrepancies and compile statistical data for reports

Complete administrative duties

Perform Station Agent work within the ramp service operation, as required

Load and unload baggage and cargo on and off aircraft

Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment

Marshal aircraft which requires working closely with teammates to ensure a safe path

Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory

De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable

Organize work groups and handle multiple priorities in a fast-paced environment

Qualifications

Who we’re looking for?

Requirements

Minimum Age: 18

High school diploma, GED, or international equivalent

Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license or passport; some license restrictions may prohibit a candidate from being considered for this role.

Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis

Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity

Must be able to perform all duties in various weather conditions and time constraints

Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.

Demonstrated ability to communicate verbally and in writing

Ability to read, write, fluently speak and understand the English language

Possess the legal right to work in the United States

A minimum of one year of customer service experience preferred

Previous experience in a team-lead capacity preferred

Organization and interpersonal skills are necessary

Above-average qualities of leadership, initiative, and judgment are essential

Administrative background preferred

Above average attendance preferred

Some locations may desire previous airline experience including working knowledge of an airline’s ticketing system and/or ramp operations

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Regular Full-Time