Commercial Pre-Sales Solutions Engineer

[ABOUT ISTARI DIGITAL] Istari is a digital engineering software company enabling our customers to turn the physical world into the digital to accomplish their specific mission or business objectives.

Istari was founded with the vision of making open, scalable digital engineering ecosystems a reality – where new technologies and systems are created digitally, free from the real-world constraints of costs and schedules.

We are creating the world’s best engineering model sharing platform, allowing our customers to simply and securely integrate their models across different engineering disciplines, organizations, and security levels.

At Istari, we are passionate about our mission of creating the world's first open and scalable industrial metaverse.

Whether our customers are designing prototypes, performing virtual testing, or training AI and autonomy for complex systems, we know that going digital will save them time, resources, and reduce their environmental impact.

While we are a distributed team with most team-members working remotely, we place an emphasis on staying connected and collaborative, prioritizing in-person opportunities to build trust as a team.

At Istari, we still believe that trust is best built in-person.

To do this, we have an engineering headquarters in Cambridge, MA for focused technical development and several times per year we gather for an off-site that allows us to develop our professional skills and our team relationships.

[VALUES] At Istari, we live by our values, which include: Purposeful Autonomy We value letting people self-organize and self-motivate.

Our flat structure and lack of meeting clutter are meant to empower individuals and teams to be proactive.

Our autonomy is measured, goal-oriented, and results-driven – not meandering.

Clear objectives help us prioritize our time.

Smart Transparency We believe in honest-but-kind communication, transparency, and open-door policies.

We love learning about challenges and tackling them early, not hearing good or bad news late.

We share work-in-progress across our team.

Fast feedback keeps autonomy purposeful.

Continual Curiosity At Istari, we love learning to do things ourselves.

We ask, read, share, teach – even watch YouTube videos – to learn new skills to solve problems.

When we make breakthroughs, we write them down.

Writing focuses ideas, helps us learn, and helps us share.

Equal Opportunity Istari is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

At Istari Digital, we are a fast-growing software technology company delivering SaaS infrastructure solutions designed to power mission-critical digital engineering solutions for aerospace, defense, logistics, and security operations.

Our focus is on B2E (Business-to-Enterprise) engagements, collaborating with large enterprises and public sector organizations to modernize and scale their operational capabilities with innovative, cloud-based technologies.

We seek a Commercial Pre-Sales Solution Engineer with aerospace and defense industry interest/experience and a proven ability to operate in a dynamic, fast-growing startup environment.

Key Responsibilities

Conduct extensive pre-sales technical discovery of prospect environments, objectives, and technologies to support sales engagement

Work closely with commercial sales team to help with technical qualification and full sales cycle technical support functions

Work closely with customer success, product, on-premise engineering, and other customer facing teams to drive successful proof of concepts, production installations, and complex integrations into customer environments

Be the primary “owner” and driver of the solution architecture and initial implementation, installation, and integration of Istari software into customer environments

Create pre-built solution architectures, reference architectures, and “quick start” programs, documentation, and environments for customer use

Tightly integrate with, and contribute to, cybersecurity functions and teams inside Istari and with customer technical teams

Become a product expert and maintain thought leadership and expert level technical prowess in Istari technology and how it is applied in customer environments

Develop best practices and standard operating procedures for presales engineering workflows, and integrate them with post-sales customer success workflows

Engage product teams and leadership regularly to feed back customer requirements and market trends into the development lifecycle, and to ensure customer expectations are properly set and managed

Work with third party contractors and partners as required to successfully implement, integrate, and operate Istari solutions within customer environments

Primary leadership role as a technical project manager for customer implementations, integrations, and proof of concepts - planning, managing and directing internal and external resources to full, stable, production implementations

Qualifications

Bachelor’s degree in an applicable engineering discipline, preferably computer science

10 years of experience in solution engineering in a complex, B2B solution sales environment with complex enterprise software implementations

Strong interpersonal, communication, and presentation skills.

Strong project management and organizational skills

Creative problem solver, with a passion for deeply understanding customer requirements and turning them into effective solutions

Proven track record of supporting sales teams that meet or exceed sales goals.

Self-motivated with strong organizational and time management skills.

Operates with hustle, passion, and intensity in an environment that requires urgency

Expert level technical competency in enterprise software, SaaS, or Cloud

Ability to work both independently and as part of a team.

Willingness to travel as needed.

Full Time

BENEFITS We offer highly competitive benefits, including: Health and Family - Medical/Dental/Vision - Employee Premiums are 100% Company Paid - Life Insurance - Flexible Work Hours - Unlimited Paid Time Off (PTO) with federal government holidays Financial - Competitive Compensation - 401k - Company Stock Options - Home Office Setup Budget Learning - Reimbursement for approved trainings and subscriptions - Conferences (travel, lodging, and fees) Note - some benefits are not available to interns or contractors. Thank you for your interest in Istari. Expect to hear back from us soon with next steps.