Banquet Manager Job Summary: The Banquet Manager is responsible for overseeing all aspects of banquet operations, ensuring the highest level of service and guest satisfaction for events of various sizes.
This individual will lead a dedicated team, coordinate with other departments, and manage the logistics of banquet functions, from planning to execution.
The ideal candidate will possess strong leadership qualities, exceptional communication skills, and a passion for hospitality.
Key Responsibilities: * Coordinate and execute all banquet events, including meetings, weddings, conventions, and private parties.
* Lead, train, and supervise banquet staff, ensuring they provide exceptional service and adhere to company standards.
* Collaborate with clients to understand their event needs, preferences, and expectations, providing guidance on menu selections, seating arrangements, and decor.
* Oversee the setup and breakdown of banquet spaces, ensuring all facilities meet safety and cleanliness standards.
* Manage event timelines, ensuring all aspects of the event run smoothly and on schedule.
* Monitor inventory levels of supplies and equipment, placing orders as necessary to ensure a seamless operation.
* Work closely with the culinary team to design and execute menus that align with client expectations and budgetary constraints.
* Address client inquiries, concerns, and feedback promptly and professionally, striving for positive outcomes and high client satisfaction.
* Maintain a thorough understanding of industry trends and best practices, implementing changes as needed to enhance service levels.
* Prepare reports and forecasts on departmental performance, labor costs, and overall event profitability.
* Ensure compliance with health and safety regulations and implement standard operating procedures within the banquet team.
Qualifications: * Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
* Minimum of 2 years of experience in a banquet management or event planning role within the hospitality industry.
* Proven leadership skills with the ability to motivate and manage a diverse team.
* Excellent organizational skills with the ability to handle multiple tasks and prioritize effectively.
* Strong communication and interpersonal skills for effective guest interaction and team collaboration.
* Proficient in event management software and Microsoft Office Suite.
* Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
* Knowledge of food and beverage service, event planning, and the latest industry trends.
What We Offer: * Competitive Salary, Benefits (including health, dental, and vision insurance along with 401(k) plan, life and disability insurance, and more). * Opportunities for professional development and growth within the company.
* A collaborative and dynamic work environment.
We are an equal opportunity employer and a drug-free workplace.
This is a Full-Time position which will require work on weekends, nights and holidays.
Please, no phone calls about this job!
EOE/AA.
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.