Customer Service Operator

Description:

Customer Service Operator (CSO)

Reports to: Warehouse Operations Manager

Reporting Staff: None

Alternate in Case of Absence: Warehouse Operations Manager / Other CSO's

Responsibilities:

· Processes day to day order entry from multiple customers

· Process the inbound/outbound paperwork

· Verify all billing charges per assigned accounts

· Assist Warehouse Associates with inventory compliance during the order fulfillment

· Maintain direct contact with Depositor/Bailor Suppliers

· Knowledge of CAPA System and manages Customer Complaints & Quality

· Report Food Safety and Quality issues problems to the appropriate person when identified.Requirements:

PI7fe18eb8567d-

Full Time