Service Advisor

Job Details

Job Location

COBURG, OR

Salary Range

$45000.00 - $65000.00 Base+Commission/year

Description

Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as an Amazing Workplace in 2023. With over 60 years of success and growth and locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 400 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey!

Responsibilities

We're looking for an energetic and customer-focused Service Writer to play a key role in our busy RV Service Center, working directly with customers to guide them through the diagnostic, quoting, repair, and invoicing process while helping to keep daily operations running smoothly.

Creating and managing work orders, working closely with customers throughout the diagnostic, quoting, repair, and invoicing (or claim creation) process.

Building strong, positive relationships with service center customers.

Taking part in service meetings focused on safety, technical updates, and team communication

Supporting and promoting our RV Customer Service Philosophy and Standards.

Qualifications

Excellent communication skills.

Understand the service process.

Analysis/problem solving skills.

Demonstrate commitment to and creative thinking for continuous improvement.

High ability to multi-task.

Ability to develop and maintain a good business relationship with both external and internal customers.

Excellent planning, organizational and time management skills.

Education and/or Experience

High school diploma or GED

Must have a current active driver's license.

Benefits

401(k)

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid time off

Paid Holidays

Referral Bonus

Retention Bonus

Employee of the Month Bonus

Employee Discounts

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand and walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Equal Opportunity Employer:

RV Country is committed to providing equal employment opportunities for all associates. We value diversity and inclusion in the workplace and strive to create an environment where everyone can succeed.