Dispatcher

Overview

Triple C Concrete, a Summit Materials LLC company, is looking for a Dispatcher role based at our Twin Falls, ID location. The role of a Dispatcher is to ensure responsible for compiling orders, scheduling deliveries and drivers and providing customer service.

Roles & Responsibilities

Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements

Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations

Able to remain calm and decisive in a potentially high stress/fast-paced work environment

Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers

Must be familiar with our delivery areas and must be able to assist drivers in finding job sites

Must be able to determine travel time to jobs and best plant locations to service the job

Accurately and promptly input orders to customer specifications for delivery

Review and verify accurate delivery and product information on orders prior to delivery

Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office

Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days

Daily review of Driver timecards, delivery time reports and time entry/ tracking in NovaTime

Qualifications:

A minimum of 3 years customer service experience preferred

High School diploma or general education degree (GED) required

Prior dispatch experience, tracking and scheduling is preferred

Bi-Lingual (Spanish/English) will be highly looked upon

Computer Skills: typing skills, internet navigation

Benefits

Recession Resistant Industry

Consistent work, with a work/life balance

Overtime Opportunities

Paid Holidays

Paid Time Off

401(k) Plan w/ employer match contribution

Medical / Dental / Vision plan offered

Life Insurance - Company Paid

Short-term / Long-term Disability Insurance - Company Paid

Get Hired

What to Expect During our Hiring Process

Background Check

Motor Vehicle Record Check

5-Panel Drug Screen

Fit for Duty Baseline Physical (if applicable)

Paid Orientation

A great team to support you throughout your career with Summit Materials companies!

Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.

At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.

Req #: 1378