Network Administrator - Naples, Italy

Position Description

Looking for a Network Administrator opportunity at a place you can make a difference every day? Discover this great opportunity in our Naples, Italy location.

CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. The CNIC N6 Network Administrator will provide technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems.

This position is contingent upon your ability to maintain/transfer your Secret Clearance

In this role, you will:

Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC and network systems, sub-systems and components.

Continuously check all currently used AV/VTC and network infrastructure systems vendor supportability status, particularly End Of Life (EOL) and End of Support (EOS), and provide the necessary recommendations on how to minimize or avoid any EOL or EOS issues.

Acquire and maintain the needed accounts to download and or upgrade AV/VTC and network device operating systems or firmware.

Schedule and perform patching or upgrade down time during times when users are not impacted.

Coordinate with various stake holders in support of installation, maintenance, troubleshooting, upgrade and administration of AV/VTC and network systems.

Provide administrative support to include scheduling of CLASSIFIED and UNCLASSIFIED meetings and conference rooms and other spaces, as required.

Ensure that AV/VTC and network equipment for meetings are configured, tested, and ready for operation prior to the scheduled time of the VTC session.

Support the development, design, configuration/setup, test, maintenance, and upgrade of Wide Area Networks (WAN), Local Area Networks (LAN), Network Attached Storage (NAS) or Storage Area Networks (SAN), Site to Site Virtual Private Networks (S2S VPN) and/or remote to site VPN, network monitoring solutions using Simple Network Management Protocol (SNMP) poll, SNMP traps or other protocols used for network monitoring.

Support the implementation, configuration/setup, test, maintenance and upgrade of firewalls, IDS, a Failover Network (FN) or Disaster Recovery Network (DRN).

Test all designs, configurations or setup and ensure that it meets established Service Level Agreements (SLA's) prior to rolling into production.

Act as the backup to the Network Administrator in providing PAC STAR support.

Provide other assistance to AV/VTC and network installers as required.

Provide training and documentation support as required.

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Qualifications

To be successful in this role, you will have:

An active DoD SECRET security clearance

An up to date DoD 8570.01-M Information Assurance Technical (IAT) Level II baseline certification

High School Diploma/GED and a minimum of 8 years of experience in technical training related to Information Technology, Cyber Security, Computer Science, or related discipline

Or a Graduate degree and 4 years of relevant experience

Or a Doctorate degree with 3 years of relevant experience

Hands-on experience with minimum three (3) of the following four (4) areas;

Systems Requirements, Operational Requirements, Test & Evaluation, and Training

Ability to troubleshoot Cisco Network switches/hardware

Ability to run ACAS scans and complete DISA STIG’s on all network devices and to remediate inconsistencies identified

Ability to reconcile Cat 1 and Cat 2 weaknesses identified during scanning/STIGing

If you are interested in supporting and working with passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

In compliance with state and local laws regarding pay transparency, the salary range for this role is $67,889.77 to $113,149.62; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk at, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Full-Time