We are seeking a highly motivated and experienced individual to join our ICT Sales & Marketing team at Stellantis as a Manager with the potential for career advancement opportunities. As part of the ICT Sales & Marketing Operations team, the successful candidate will manage and maintain the SMQA (Sales & Marketing Quality Assurance) process and ensure proper governance in administering it to all Sales & Marketing application teams as they deploy new code/enhancements. This role will not only focus on managing and maintaining the existing SMQA process but also look to expand and evolve our technical & functional testing tools, as well as testing automation tools to increase stability and efficiency within the Sales & Marketing environment.
Key responsibilities:
Lead, manage, and maintain the SMQA process and ensure proper governance of QA activities across all Sales & Marketing applications globally
Define and track key quality metrics, such as test coverage and defect rates, and provide regular reports and insights to management and stakeholders
Focus on continuous improvement to grow and adapt as new toolsets/technologies become available
Maintain a strong focus on operational efficiency and achieving tangible results (ensuring the deployment platform operates smoothly and meets all performance targets)
Maintain good working relations with all Sales & Marketing application development teams to ensure proper governance/compliance, proving guidance to teams as necessary
Facilitate in the resolution of all high-priority tickets (P1) by providing guidance/input and pulling in the proper/necessary support teams
Work closely with the central Global Data Platforms team to ensure ICT Sales & Marketing is in alignment with global standards on testing platforms