Network Teams Voice Engineer needs 6+ years experience in IT, with 3 years Teams Enterprise Voice Network Teams Voice Engineer requires:
• Experience enrolling and unenrolling mobile devices
• Knowledge of Microsoft Intune for MDM
• TDM and VoIP technologies
• Telecom circuit installation and troubleshooting (SIP,E-fax, PRI, T1, analog)
• Teams with Voice
• Enterprise Voice Call Routing
• Teams Conferencing
• E911
• SBC, SBA, gateways, and SIP trunks
• DID number management
• Teams Dial Plans
• Response Groups and Auto Attendants
• troubleshooting voice related network and carrier issues
Preferred:
• Polycom Real Presence, Polycom VVX phones, U-link and UDM
• Cisco Routing and Switching
• Azure
• Office 365
Network Teams Voice Engineer duties:
• Maintain a Teams Azure environment
• Manage and maintain the mobile device fleet within the organization
• Ensure proper configuration and security settings for mobile devices
• Maintain and manage Audio codes and Ribbon SBC/SBA gateways
• Maintain and Monitor SIP Trunk circuits
• Maintain Fax servers
• Identify and Resolve complex problems, both within a team and individually, with a focus on root cause analysis and increasing stability.