Banquet Sous Chef, Charlotte Convention Center

Job Description

Who We Are

The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region’s economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers.

Job Summary

The Banquet Sous Chef is responsible for all food and beverage procurement required for the catering events. Organizes the food production list and oversees the production of food for all banquets held at the Charlotte Convention Center and NASCAR Hall of Fame.

Essential Job Duties

Supports Banquet Chef by communicating with subordinate supervisors and other staff the objectives of the department and the most effective way to complete those objectives.

Mange to ensure food cost percentages are aligned with forecasted budget.

Attends catering planning meetings to give input and gain an understanding of what is expected for each event’s menu.

Assist in purchasing food and catering supplies that are necessary for each event.

Inspects food as it is received to ensure the proper amount is obtained and the quality of the food meets expectations.

Is involved in the development of food presentation concepts and ensures all food is presented in the manner it was intended.

Participates in the creative process of developing event menus for the catering sales staff.

Manage the communication lines between the Banquet staff and the Kitchen staff during events.

Oversees the food production process by providing direction to kitchen staff engaged in direct preparation of the food.

Responsible for the training of culinary staff with hand-on approach.

Responsible for ensuring the proper handling and rotation of products and accurate inventories are taken.

Work with Concessions to develop daily specials for Buon Cibo outlet.

Work directly with Stewarding Department to achieve efficiency with staffing.

May perform other duties as required.

2. Consistently deliver the best in customer service. Model and be accountable ensuring the customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences

3. Champion CRVA’s mission, vision and core values and comply with organizations policies and procedures.

Scope of Responsibility

This job has budgetary responsibilities as it relates to labor and food cost associated with the catering kitchen operation.

This job will have periodic access to confidential data including financial statements, company records and/or minutes, customer quotes, and company plans, designs, and programs.

Supervisory Responsibility

Supervises as many as fifty part time employees and three full time employees within the kitchen area.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; participate in budget preparation, addressing complaints and resolving problems.

Knowledge and Skill Requirements

Strong understanding of food safety and sanitation standards.

3-5 years previous experience as a Cook in a banquet or catering environment, or in a comparable role.

Ability to work in a fast-paced environment handling multiple tasks simultaneously.

Excellent teamwork and communication skills.

Creative mindset with a passion for food and presentation.

Education and Experience

High school diploma or general education degree (GED); and five to ten years related experience in a high-volume banquet facility and/or training; or equivalent combination of education and experience.

Physical Demands

The employee must regularly lift and /or move up to 50 pounds.

Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to stand and walk.

Work Environment

The noise level in the work environment is usually moderate.

Travel Required

This job has no travel requirements.

What We Offer

Education Reimbursement

Comprehensive medical, dental, and vision coverage, plus other great benefits.

457 Plan

CRVA University

Employee 1st Culture

CORE Values

NC Retirement System plan

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our “employee first” culture requires engagement and engagement can’t happen without the voices of many talented and diverse individuals charting our direction.

Diversity and Inclusion is a shared responsibility for every employee at the CRVA. We are committed to respecting, valuing, and celebrating the unique personal differences that make us a stronger organization. Diverse candidates are encouraged to apply.

Full-time