Job Description
The Sales Associate Trainee learns all aspects of Texas First Rentals Sales methods and practices, to become a contributing member of the sales team as an Outside Sales Representative. This role develops and grows sales with new and existing customers. Responsibilities include participating in a variety of focused developmental activities, assignments, and rotations over 12-18 months.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions:
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Learns the company's culture and organizational structure; Support and learn about branch operations
Learns all functions of an Outside Sales Representative by actively participating in hands on training to include joint sales calls, passing leads, and opening up new accounts
Learns accurate use of systems for quotes, rental, sales, reservations, territory management
Gains an understanding of implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service
Builds and maintains internal relationships with key support teams
Collects customer information and understand needs for use on future sales and marketing campaigns
Leverages Marketing & Sales tools to identify and sell to customers
Utilizes CRM to uncover opportunity from dormant and inactive accounts as well as long lost
Coordinates with branch departments to ensure customer satisfaction; and communicate field issues to branch personnel
Works with ISR's to provide solutions to customers around equipment needs assessment, training, demonstrations, quotations, catalogs, credit apps
Negotiates prices on equipment rentals and sales in accordance with pricing policies and procedures
Drives customer engagement to local events/promotions
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Demonstrated knowledge of construction equipment and rental industry
Knowledge of applicable accounting principles, budget preparation, and business acumen
Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales)
Excellent selling, negotiating, and closing skills with ability to build long term business relationships
Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
Excellent verbal, written, communication, and presentation skills
Exceptional organizational, self-management, time management, and multitasking skills
Proficient with MS Office Products such as Excel, Word, PowerPoint
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Understands the implications of new information for both current and future problem solving and decision-making
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
The ability to read and understand information and ideas presented in writing
The ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
Three to five years of work-related skill, knowledge, or experience is required
Travel:
Up to 5% travel may be expected
Valid driver’s license
Physical Requirements:
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
This role frequently communicates with others, must be able to exchange accurate information in these situations
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Work Environment:
This job is generally performed in a retail and office environment; exposure to computer screens; exposure to noise, dust, grease, fumes, gases, heat, cold, and inclement weather conditions
Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
Frequently works at fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
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Full-time