Principal Product Manager

Have you heard of BlueCat?

We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations.

Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness.

BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change.

BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity.

We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification.

By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

BlueCat is looking for a dynamic, results-oriented individual who excels in a highly technical, team-oriented environment to join BlueCat’s Product Management Team as a Principal Product Manager.

BlueCat offers a comprehensive set of solutions centered around the management of DNS and DHCP services in tandem with IP Address Management to unify, visualize, and automate the needs of the core network from a single source of truth.

Our focus is on bringing these critical capabilities to all types of customers across a wide range of technologies such as cloud and software-defined networking platforms.

As a Principal Product Manager, your primary responsibility will be to define strategy and drive product enhancements from conception to delivery.

Understanding the customer challenges, identifying market requirements, defining use cases, and aligning prioritization to ensure that, in tandem with our development teams, we are delivering high-quality solutions which enables our customers to succeed.

Key Responsibilities: • Help develop a compelling product vision for your assigned product(s) • Meet with customers and partners to gather feedback and understand their needs • Translate customer needs into clear product goals • Partner with development teams in story mapping, discuss sizing, aligning on priorities • Write, refine, and approve features, with clearly articulated acceptance criteria.

• Document product behavior and user experience details • Work closely with development to address implementation issues • Ensure technical accuracy in documentation • Communicate product updates and features to stakeholders like customers, support, and marketing • Participate in building product pipeline by assisting sales teams • Represent assigned products during internal planning and business review meetings Qualifications: • 5 years related experience in product management • Enthusiastic, thorough, and results-oriented mindset • Relevant educational background (Computer Science, Engineering) • Strong organizational and communication skills • Prior experience with networking • Prior experience building SaaS platforms is a plus • Prior experience with DDI (DNS, DHCP, IPAM) is a plus • Prior experience in a customer-facing role is a plus

Full-Time

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment. In addition, we offer a range of appealing perks, including: A Professional Development Budget Dedicated Wellness Days and Wellness Week A Lifestyle Spending Account An Employee Recognition Program Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team! BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.