CNC Field Service Engineer

Job Description

The CNC Field Service Engineer will play a crucial role in ensuring the proper functioning and maintenance of CNC tool and cutter grinding machines at customer facilities. This position involves providing comprehensive support to customers both onsite and remotely, addressing inquiries and troubleshooting issues promptly and effectively. The role requires a willingness to travel, with expectations of up to 80% travel within the USA, Canada, and Mexico to meet customer needs.

Company Culture and Environment

Join a trusted and hard-working company that fosters a collaborative and friendly environment. The team values dedication and is committed to continuous growth, making it an ideal workplace for those looking to advance their careers in CNC manufacturing.

Career Growth and Development Opportunities

As part of a growing organization, you will have opportunities to enhance your skills and advance your career within the CNC manufacturing sector. The hands-on nature of the role allows for continuous learning and professional development.

Detailed Benefits and Perks

4% 401K match

Vacation days (80 hours of PTO, with the opportunity to earn additional weeks of PTO each year)

Health, Dental, and Vision Insurance

Long-term and Short-term Life Insurance

All Major Holidays off

Compensation and Benefits

Competitive salary commensurate with experience

Comprehensive benefits package as outlined above

Why you should apply for this position today

This position offers the chance to work for a reputable CNC manufacturing client that values its employees. You will be joining a collaborative team in a role that allows for significant travel and hands-on problem-solving, making a meaningful impact on customer satisfaction.

Skills

CNC grinding experience, troubleshooting CNC machines, and providing remote support

Technical field service experience with CNC grinding machinery, including mechanical, electrical, hydraulic, and pneumatic repairs

Proficiency in troubleshooting machine problems both onsite and remotely

Ability to interpret and comprehend electrical, mechanical, and other technical drawings

Basic knowledge of electrical and fluid power circuits is preferred

Strong mechanical aptitude and hands-on capability

Responsibilities

Conduct field service at customer facilities to ensure proper functioning and maintenance of CNC tool and cutter grinding machines

Provide comprehensive support to customers through onsite visits, phone calls, and emails to address inquiries and troubleshoot issues

Expect up to 80% travel within the USA, Canada, and Mexico to support customer needs

Qualifications

Experience with CNC grinding machinery and remote support

Ability to handle technical queries related to maintenance, mechanical/electrical drawings, and part identification

Experience in the installation of CNC grinding machines at customer facilities

Bachelors degree in mechanical or electrical engineering is preferred but not mandatory

Must be a US Citizen or Green Card holder

Education Requirements

Bachelors degree in Mechanical or Electrical Engineering

Education Requirements Credential Category

Engineering Degree

Experience Requirements

Technical field service experience with CNC grinding machinery

Hands-on troubleshooting experience in mechanical, electrical, hydraulic, and pneumatic repairs

Why work in Mundelein, IL

Mundelein offers a beautiful suburban environment with access to a variety of recreational activities, parks, and scenic views. The community is known for its friendly atmosphere and strong sense of community, making it an excellent place for both personal and professional growth.kEmployment Type: Full-Time

Education Level: High school diploma or equivalent

Required Knowledge, Skills, and Abilities: (Hiring Companies ATS Questions):

1. Do you have CNC grinding experience, troubleshooting CNC machines, remote support.

2. Do you have technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs.

3. Do you have proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical/electrical drawings, and part identification.

4. Do you have experience with the installation of CNC grinding machines at customer facilities.

5. Do you have "Hands-on" individual with a strong mechanical aptitude.

6. Do you have the ability to interpret and comprehend electrical, mechanical, and other technical drawings.

7. Do you have basic knowledge of electrical and fluid power circuits is preferred.

8. Do you have a Bachelor's degree in mechanical or electrical engineering. - Nice to Have:

9. Must be a US Citizen or Green Card holder.

Full-time

Hybrid remote