IT Coordinator

Job Description

Goal:

To install, maintain, upgrade, and support a healthy technology infrastructure at Tree of Life Christian Schools, ensuring reliable, secure, and effective technology resources for students, faculty, and staff.

Contracted by: School Board by recommendation of the Superintendent

Accountable to: Assistant Superintendent

Type of Position: Full-timePersonal/Spiritual Qualities

All Tree of Life employees are ministers of the gospel of Jesus Christ. As such, the IT Coordinator is expected to demonstrate the following qualities:

Strong, evident personal relationship with Jesus Christ, growing in spiritual maturity.

Commitment to being a godly role model and maintaining a prayerful attitude.

Display a spirit of dedication, service, commitment, flexibility, and enthusiasm.

Positive, joyful attitude with sensitivity to others' needs and a desire to encourage co-workers.

Ability to listen and respond to wise counsel.

Complete acceptance of Tree of Life Christian Schools’ Statement of Faith.

Active membership in a Bible-believing church with no significant doctrinal differences from Tree of Life’s Statement of Faith.Professional Requirements

Thorough knowledge of computers, peripherals, and network hardware.

Working knowledge of telephone systems and Internet infrastructure.

Understanding of current and late-model computer hardware and software.

Expertise in cybersecurity, data protection policies, and content monitoring.

Ability to learn and adapt to new technology, products, and procedures.

Strong problem-solving and troubleshooting skills.

Ability to assist and guide users in resolving technology-related issues.

Ability to lift heavy objects, climb ladders, and work in tight or awkward spaces as necessary.

Willingness to travel between campus locations as needed.

Ability to plan, implement, and manage technology projects efficiently.

Experience working within budget constraints for IT equipment and services.Core ResponsibilitiesHardware & Equipment Management

Install, maintain, and troubleshoot computers for Tree of Life personnel and students.

Assist with installation and maintenance of printers, network hardware, and other peripherals.

Evaluate and procure necessary technology equipment, ensuring cost-effectiveness and longevity.

Dispose of outdated, obsolete, or damaged equipment responsibly, including selling functional items when possible.

Maintain an organized and updated system for hardware identification, inventory, and record-keeping.

Ensure a sufficient and well-organized stockpile of accessories and spare parts.Software & System Administration

Assist in maintaining Google operating systems and school-wide software solutions.

Install and manage specialized software applications as needed.

Ensure access and functionality of web-based applications for staff and students.

Oversee the proper operation and synchronization of Google system calendars.Cybersecurity & Compliance

Monitor network security, implement content filtering, and enforce data protection protocols.

Ensure compliance with cybersecurity best practices and educate staff on safe computing habits.

Identify and mitigate potential security threats, unauthorized access, and phishing attempts.

Regularly review and update IT security policies in accordance with school policies and legal requirements.Helpdesk & User Support

Provide timely and efficient technical support to faculty, staff, and students.

Troubleshoot network and system issues, ensuring minimal downtime.

Attempt equipment repair when feasible, replacing hardware when necessary.

Train and onboard new users in school technology systems, software, and procedures.

Communicate effectively with users of varying levels of technical proficiency.

Maintain an internal knowledge base for common technical issues and resolutions.Network & Infrastructure Maintenance

Install and maintain network infrastructure, including running cables and configuring network hardware.

Assess and adapt to building materials and architectural challenges when installing, covering, or terminating cables.

Install WireMold, surface-mount boxes, termination blocks, plugs, and jacks as needed.

Use appropriate tools for network installations and furniture assembly related to technology equipment.

Work closely with the Building Supervisor and maintenance staff to coordinate installation projects.

Maintain a clean and organized workspace, ensuring thorough clean-up after installation and maintenance tasks.Training & Technology Education

Conduct technology training sessions for faculty and staff to enhance digital literacy and tool proficiency.

Provide ongoing support in using Google Suite, classroom technology, and digital learning tools.

Educate staff and students on cybersecurity awareness and best practices.Vendor & Budget Collaboration

Research and recommend vendors for hardware, software, and IT services.

Assist in managing IT-related expenses within the school’s budget.

Evaluate cost-effective solutions for school technology needs while maintaining performance standards.

Coordinate with external service providers for repairs, upgrades, and support.Evaluation Criteria

Performance for the IT Coordinator will be evaluated based on:

Technical Competency: Effectiveness in maintaining and troubleshooting hardware, software, and network systems.

Response Time & Support: Ability to provide timely and effective technical assistance to staff and students.

Cybersecurity & Compliance: Implementation and enforcement of security measures and data protection.

Infrastructure Management: Proper installation and maintenance of network infrastructure and related technology.

Communication & Training: Ability to effectively communicate technical information and train users in system operations.

Organization & Project Management: Capacity to manage multiple projects, maintain inventory records, and implement improvements in technology use.

Vendor & Budget Management: Ability to recommend cost-effective solutions while adhering to budget constraints.

Professional Growth: Commitment to staying updated with emerging technology trends and best practices in IT support.

Full-time