Desktop Support Technician

Job Description

Desktop Support Technician

CONTRACT POSITION, 3 MONTHS, LIKELY TO EXTEND

Location: Spokane, WA

Start date: 5/12 - 5/19

Pay: $20-25/hr

Day-to-Day:

This position is onsite and is responsible for troubleshooting and resolving basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality.

Requirements:

1+ year of basic troubleshooting experience

Experience w/ Microsoft systems

Personal vehicle

Go getter personality, reliable, great customer service

Plusses:

Previous healthcare experienceCompany Description

We focus on building genuine relationships and making a meaningful impact. Here's a quick summary of what we do:

Empowerment Through Opportunity: We help people find jobs that match their skills and aspirations, providing opportunities for personal and professional growth.

Comprehensive Services: We offer temporary-to-permanent hiring, cultural consulting, program management, and skill development programs, including one-on-one mentorship and classroom training1.

Values-Driven: Our core values include caring for others, high character, hard work, and leadership that serves. We believe everyone matters and strive to take care of our employees, clients, and candidates1.

Community Impact: We are committed to making a positive impact on our communities and the planet, tackling issues like equity, healthcare access, and climate change.

Working with Insight Global means being part of a company that values people, fosters growth, and strives to make a difference.

Please send updated resume, 2 references for consideration!

Full-time