Patient Access Representative

POSITION: Patient Access Representative

HOURS: 80 hours per pay period / Non-Exempt

8:30am - 5:00pm

UNION: Yes

UNION NAME: Local 113

WAGE RANGE: $18.63 - $27.79

GENERAL RESPONSIBILITIES:

The Patient Access Representative/Scheduler is often the first contact of patients when they visit our healthcare facility. This position is responsible for patient referrals, greeting patients and working with them in person, on the phone or through electronic correspondence to meet their needs regarding scheduling, updating patient information, checking patients in and out and acting as a liaison in reporting any patient suggestions to management. This role will also serve as Switchboard back-up.

EDUCATION/TRAINING:

High school diploma or equivalent.

SKILL(S):

Computer skills/experience required

Excellent customer service skills

Excellent verbal, listening and written communication skills

Knowledge to Medical Terminology preferred

Ability to handle multiple priorities simultaneously

Excellent organizational skills

Ability to think independently and demonstrate good problem-solving skills

Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner

EXPERIENCE:

Receptionist experience preferred.

EXCELLENT BENEFITS:

Paid Time Off (PTO) – up to 26 days per year

Single Health Insurance premium paid in full

Affordable Family Health Insurance premiums

Dental Insurance

Life Insurance

Vision Insurance

Public Employee Retirement Association of MN (PERA)

On-site Child Care Center

Wellness Center Membership discount

CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.