Service Max Technical Architect

Role: Service Max Technical Architect

Location: Milwaukee, WI,USA(Onsite)

Job Type: Full Time

Job Description:

Must Have Technical/Functional Skills

• Understanding of Field service business

• Excellent knowledge of Salesforce & ServiceMax

• Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL)

• and Lightning(Aura & LWC).

• Integration skills -REST,SOAP

• Manage API integrations and web services.

• Experience on Flows, Process builder and Trigger development

• 10+ years IT/FSM/SFDC experience preferable

• Minimum 5 years’ experience on ServiceMax Configuration, architecture, and development

• Experience as Salesforce / ServiceMax Technical Architect is must.

• Should be certified on Salesforce with at least Platform Developer I and Admin

• Strong understanding of deployment processes and tools regarding Salesforce like SFDX, Git

• Strong understanding of data migration tools and processes regarding Salesforce

• Good understanding of Enterprise Architecture.

Roles & Responsibilities

• Provide technical leadership and guidance for ServiceMax implementations and/or customizations

• Provide technical leadership, setting best practices (e.g., integration and application development,

• deployment, testing, iterative refinement) to junior developers

• Review and finalize High Level Design of solution with the customer

• Provide the necessary guidance to estimate user stories

• Clarify any ambiguity with the user story requirements and baseline the estimation

• Provide technical leadership, guidance and co-ordination for development, integration, data

• management, and application testing.

• Collaborate with other technical and non-technical team members, clients, and vendors to define,

• build, and deliver solutions.

• Working with customers to analyze and resolve ServiceMax related issues/requirements

• Participate in the full software development life cycle from technical design to development,

• testing and deployment

• Design and develop solutions that best leverage the ServiceMax features to support critical

• business functions and meet project objectives, business requirements and customer goals

• Participate in technical design discussions, develop technical solution documentation that is

• aligned with business objectives.

• Develop comprehensive system blueprints, diagrams, and documentation to guide implementation

• Develop, test, and document custom development, integrations, and data migration elements of

• ServiceMax implementation.