Loan Specialist

REQUIRED SKILLS:

HS Diploma

1+ years' experience customer service-related position

Working knowledge of Excel, Word, and Access

Experience with Auto Titles

Attention to detail

Professional written and verbal communication skills

Plusses:

Banking experience

Experience with Consumer loan documents

Experience with Fraud Claims

DAY TO DAY:

Analyze collateral documentation and loan information in the bank's servicing system (Hogan) and as needed, update collateral records in loan servicing system

Follow up with business partners regarding missing or insufficient documents

Research and verify lien position on UCCs and titles for loans secured by RVs, vehicles and boats and also analyze loan status to determine the appropriate resolution

Prepare customer communication

Manage workflow to ensure SLA's are met or exceeded.