Salesforce Architect

Description

Ready to be a part of the company transforming FinTech and how the world accesses banking services?

When was the last time you were excited about interacting with your bank or credit union? If the answer is “a while” then you’re in good company. Despite the fact that access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.

And that’s where this company comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry.

Ok... but what does all of that actually mean? Banks and credit unions are using some pretty old-school systems, which makes adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again.

Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. (In fact, Forbes recently released their Best Banks in the World report, and this company works with over 60% of their named banks!).

So this company is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our 300+ team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.

The Cliffs Notes

The Sr Salesforce Architect will work closely with and report directly to our VP of Revenue Operations. The role will be instrumental in developing and executing the Salesforce technical and business strategy while engaging in hands-on architecture work, partnering with cross-functional business leaders and stakeholders. This is an exciting opportunity for a strong Salesforce Architect to support a complex and dynamic implementation within a fun, fast-paced, and growing organization.

What you’ll own:

• Lead our SFDC development team, and managing both internal employees and external technical consultants as applicable

• Define and operationalize a detailed technical roadmap for the Salesforce tech stack, identifying prioritization, dependencies and opportunities

• Design and build robust Salesforce architectures that enable scalability of a high-growth business while ensuring tight security protocols in place

• Partner with cross-functional stakeholders and leadership teams to understand business needs and translate them into scalable technical solutions within the Salesforce ecosystem

• Customize Salesforce applications by configuring workflows, process automation, user interfaces, and data models.

• Work collaboratively with cross-functional teams and provide support related to third-party integrated apps and workflows as needed

What you’re great at:

• Thrives in a hyper fast-faced environment where bias for action is the culture and expectation

• You like finding the simplest, most elegant answer to problems – not the fanciest technical solution

• Requirements gathering skills needed to create business and functional project or reporting specifications.

• Effective problem-solving and analytical abilities and skilled at troubleshooting issues with robust solutions

• Ability to assess technical deficiencies in SFDC, recommend efficient and holistic solutions, and drive implementation of improvements with strong communication across cross-functional stakeholders

• Ability to present information and respond to questions from stakeholders with varying levels of technical knowledge and seniority

• Understanding of Agile (or other) project management framework, preferred

• Mentoring and managing the work of more junior Salesforce administrators.

• Release planning and deploying changes between Salesforce environments using deployment tools

• Defining and enforcing data governance best practices

Necessary Qualifications:

• BS/BA Degree in Computer Science, Computer Engineering, Mathematics, Management Information Systems or a related technical field

• 7+ years of experience designing and optimizing complex, enterprise-wide solutions on the Salesforce platform using Apex, Visualforce and Lightning

• Strong preference for experience in the banking and financial institution industry in a B2B SaaS environment

• Extensive knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud, CPQ, and expertise in key Salesforce architectural concepts

• Salesforce Certified Technical Architect preferred

Why work for this company?

We’re transforming our industry. You’re hopping into a rocket ship when you join the the team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention, we’re the only ones doing that right now.

We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value, with over a 95% customer retention rate.

All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.

We’re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.

Our Values

Deliver success. We strive to exceed customer expectations.

We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting ambassadors.

Grit with grace. We face problems head on, respecting others along the way.

We aren’t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding.

Build the future. We are driven by the pursuit of what’s possible.

Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation.

The Team

In this role, you would be a part of the Sales team and reporting to our VP, Revenue Operations.

Office Expectation

This role is HYBRID, with an expectation of 3-4 days a week in-office. Our hours are 8-5pm.

Job Title

salesforce architect

Top Skills Details

• 7+ years of experience designing and optimizing complex, enterprise-wide solutions on the Salesforce platform using Apex, Visualforce and Lightning

• Strong preference for experience in the banking and financial institution industry in a B2B SaaS environment

• Extensive knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud, CPQ, and expertise in key Salesforce architectural concepts

Worksite Address

410 E Rivulon Blvd Ste 111,Gilbert,Arizona,United States,85297-0112

Workplace Type

Hybrid

Experience Level

Expert Level

Additional Skills & Qualifications

Someone that has experience working in an environment where Mergers and Acquisitions are frequent and expertise in how to evaluate and recommend technical solutions for efficient integration.

Interview Information

2 Step interview -

Panel with 2-3 people from the client (cultural/business focused)

Panel with 2 people (Technical)

Both interviews will be virtual

Business Challenge

Mergers and Acquisitions will be the primary driver for this person\'s role. As they integrate with new organizations and bring different Salesforce instances into their environment, this Architect will need to work with Technical and Business leaders to determine the best way to incorporate Salesforce into the new environment. Seamless integration, and highly efficient execution, will be pivotal to the success of the organization long term.