DESK CLERK S8

Job Description

WORK TODAY GET PAID TODAY!

Overview

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills.

The Super 8 Hotel is a division of Forward Corporation, a fifth-generation family-owned business located in Standish, MI. Our award-winning Quality Inn in West Branch delivers terrific value to travelers looking to relax and focus on the people and experiences they seek. Our conveniently located hotel is just off I-75 and includes an on-site restaurant, indoor pool and hot tub, and a gift shop facilities.

Duties

- Greet and welcome guests in a friendly and professional manner

- Check guests in and out efficiently

- Handle guest inquiries and provide accurate information about the hotel facilities and services

- Assist guests with reservations and requests

- Manage phone calls and reservations effectively

- Process payments and maintain guest accounts

- Perform night audit duties as required

Requirements

- Previous experience in a hotel or hospitality setting is preferred

- Strong guest service skills with a focus on exceeding customer expectations

- Knowledge of front desk operations and procedures

- Excellent phone etiquette and communication skills

- Ability to work flexible hours, including evenings, weekends, and holidays

- Hospitality or Hotel Management background is advantageous

Benefits:

-Paid Time off

-401 K and 401K Matching

This position offers a competitive salary based on experience and skills. Join our team today and be part of a dynamic environment where your contributions are valued.

Job Types: Full-time, Part-time

Work Location: In person

Part-time