Showroom Administrator

Job Description

Title: Showroom Administrator

Department: Sales

Role: Part-Time

Summary:

The Showroom Administrator is responsible for the organization, maintenance, and functionality of the COR Showroom. This part-time role will assist with all client and guest needs, handle maintenance needs, order supplies, and ensure a smooth-running office for employees.

Responsibilities and Duties:

First contact for all visitors to the COR showroom; creating a positive customer experience for all guests.

Greet and welcome guests, connecting them with their host or directing them to their assigned meeting space

Help visitors gain entry to the showroom through the Butterfly security system

Manage inbound calls and direct them appropriately

Prepare showroom and meeting rooms for receiving guests

Event scheduling and coordination including ordering, setting up, and breaking down catering for presentations and meetings

Manage and distribute incoming/outgoing UPS, FedEx, courier, faxes

Manage any maintenance and facility needs and/or requests

Knowledge of every product on the floor and where each item belongs

Point of contact regarding any inbound or outbound furniture, and where inbound furniture is placed

Develop/maintain a database of showroom furniture – managing inbound/outbound items

Coordinate and designate appropriate locations for temporary furniture deliveries (chair fairs, etc.)

Point of contact for inbound employees/visitors as to where they can touch down

A keen eye for detail of items not meeting showroom standards (i.e. cleanliness, damage, etc.)

Maintain written showroom guidelines and update as needed

Management of the facility including coordination with service providers

Enforce workstation/office cleanliness and maintain cleanliness/organization of common areas

Order supplies (office, kitchen, vendors) and manage inventory

Other duties as assigned, duties are subject to change due to personal growth, organizations development, and/or technological/industry advancements

These responsibilities are not designed to cover all responsibilities required of the employee. All duties and responsibilities may change at the discretion of Creative Office Resources at any time with or without notice.

Required Education, Skills, and Experience:

4-year college degree preferred

1-3 years of work experience – industry experience extremely helpful

Positive outlook; welcoming and approachable personality

Proven track record of strong work ethic, client interface, dedication to clients and company

Demonstrate professionalism in manner, attire, and communication

Exceptional time management and organizational skills with the ability to multitask

Ability to remain calm and patient while showing respect and flexibility with sales, operations, and clients

Strong written and verbal communication and interpersonal skills to interact effectively with a wide range of people within and outside of COR:

Must be able to read, write, interpret, and communicate fluently in English

Writing skills must be sufficient to compose and edit a variety of documents using correct spelling, grammar, and punctuation with the ability to pay close attention to detail and proofread work carefully

Strong Microsoft Office Suite with the ability to learn and use new computer programs/applications

Good organizational, time management, customer service, and problem-solving skills:

Ability to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way by working from your own initiative and/or following directions, policies, or procedures

Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts

Ability to work effectively both independently and as part of a team ensuring the efficiency of projects from start to finish

Physical Demands:

A combination of sedentary and active work that shifts throughout the day

Ability to lift boxes up to 30 pounds and move furniture displays as needed

Moving about furniture showroom to ensure the tidiness of displays

Repeating motions that may include the wrists, hands, and/or fingers

Work Environment:

Work performed in a fast-paced office environment daily with visits to various sites including warehouse, construction sites, client sites, and offices

EQUAL EMPLOYMENT OPPORTUNITY

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Creative Office Resources. Creative Office Resources is an equal opportunity employer, and does not discriminate based upon an individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, military service ad veteran status, national origin, age, disability, genetic information (including family medical history), political affiliation, or other non-merit based factors protected by federal, state and local laws. These protections extend to all terms and conditions of employment and management practices and decisions, including recruitment and hiring, appraisal systems, promotions, trainings and career development.

Part-time