Part Time Operations Support Specialist (Multifamily) - McLean, VA

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Pay Range: $27-$33/hour, based on experience!

Schedule: Monday to Friday, 5-6 hours per day.

Job Description:

Provide superior customer service

Manage special projects and initiatives

Provide training and support to site level and corporate support team members

Handle all administrative, and reporting needs for a specified portfolio of real estate

Assist in the development of SOP’s, policies, and best practices for all areas of the operating business

Adhere to the Trinity operating procedures and policies

Provide clerical and phone support

Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation

Provide relief support to struggling assets/regions

Data entry

Invoice auditing

Resolve vendor issues

Special Requirements:

Physical Demands:

The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.

Attendance/Travel:

This position is a part-time position and may require the availability to travel, work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required. Extensive travel, including overnight travel, is required.

Essential Function:

Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:

Handle high stress situations effectively

Exhibit strong leadership skills

Excellent communication skills

Superior collection skills

Administrative and organizational skills

Time management skills and ability to prioritize wisely

Customer service orientation

Strong sales background

Knowledge of state law as it relates to fair housing

Qualifications:

Computer Skills:

Intermediate computer and Internet knowledge

Intermediate knowledge of MS Word, Excel and Outlook

Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check

Learning and Development:

Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs

Education:

High school education or equivalent is required

CPM, CAM, RMP, ARM, CPM, or CMCA Certifications are preferred but not required

Accurately perform intermediate mathematical functions and use all on-site resident management software functions

Professional Experience

Minimum of two years’ experience as a Property Manager in the Multifamily Industry is required

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.

See more about our Company and benefits at: