Resource Coordinator - Operations

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance, and everything in between. At Caylent, our people always come first.

The Mission

We are looking for a sharp, collaborative candidate that will support Delivery and Operations in project setup and resource planning. The Resource Coordinator is responsible for project onboarding and determining upcoming resource needs and matching resource demand with supply and capacity. This position will also assist in verifying adherence to project process and standards. The candidate will need to prioritize multiple responsibilities and collaborate with others across the organization to ensure project success.

This is a great opportunity for someone looking to professionally develop in a fast-paced, team-oriented work environment.

Your Assignment

Resource Planning & Allocation:

Coordinate and schedule the allocation of personnel, equipment, and materials for various operational tasks and projects. Ensure that resources are used efficiently and in line with business priorities.

Project Support:

Work closely with project directors, managers and team leads to identify resource needs for specific projects and ensure that all necessary resources are available and properly allocated in a timely manner.

Tracking & Reporting:

Monitor resource utilization, provide forecasting, track resource availability, and generate reports on resource allocation and efficiency. Provide regular updates to management and stakeholders on resource status and any issues that may arise.

Operational Efficiency:

Identify opportunities to optimize resource usage and improve processes, ensuring cost-effectiveness and operational smoothness across the organization.

Data Management & Documentation: Maintain accurate records of resource schedules and utilization data. Ensure proper documentation for all resource-related activities.

Issue Resolution: Address and resolve any resource-related issues or conflicts that may arise, working with various teams to troubleshoot and find solutions.

Cross-Functional Collaboration: Collaborate with other departments, including human resources, logistics, and finance, to ensure resources are effectively allocated and operational objectives are met.

Your Qualifications

High School Diploma or equivalent required

At least 2 years of work experience in business operations or resource capacity planning

Excellent organizational and analytical skills to ensure data accuracy and compliance

Strong communication skills with the ability to work with staff and leadership across functional-departments to complete tasks

Experience in resource and capacity management

Preferred Qualifications

Ability to develop operational processes, templates and standards around project setup and engagement compliance

Familiarity with google sheets and/or excel functionality

Familiarity with Certinia/Salesforce

Knowledge of project management disciplines, methodologies and tools

Benefits

Pay in USD

100% remote work

Generous holidays and flexible PTO

Competitive phantom equity

Paid for exams and certifications

Peer bonus awards

State of the art laptop and tools

Equipment & Office Stipend

Individual professional development plan

Annual stipend for Learning and Development

Work with an amazing worldwide team and in an incredible corporate culture

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics.