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Customer Service Specialist (must know excel)

Company:
Personnel People
Location:
Norwood, MA, 02062
Posted:
April 30, 2025
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Description:

Job Description

Responsibilities:

Answering incoming phone calls and assisting customers

Process inquires received either by mail or fax such as: purchase orders, tracking information and freight quotes

Entry information into computer system – data entry and order processing

Preparing sales order instructions for customer orders

Issue purchase orders confirmations

Maintain files electronically and paper files

Processing and approving payment for freight bills

Maintain sales order log and daily warehouse activities

Preparing daily order reports

Attending daily meetings and recording information in regards to the meeting

Preparing customer sales reports

Reconciling warehouse inventories

Creating customer files as needed

Qualifications:

Previous customer service experience

Strong computer skills including Microsoft Office, Word, Excel and Outlook

Good written and verbal communication skills

Hours are:

Monday through Friday – 8:30am to 5:00pm

The pay is up to $23.00 an hour based on experienceCompany Description

We are here to help

We represent only the most reputable corporations and with our vast network of clients, we are able to find the best jobs at the most competitive salaries. We provide all candidates with access to the widest possible range of companies.

Direct Hire Placement 75% of our placements

Temporary to Hire Placement 28% of our placements

Temporary Placement 2% of our placements

We are here to help you find that permanent job that you are seeking.

Lynda St. Andre 22 years of service

Rachel St. Andre 6 years of service

Gorette Tibbetts 16 years of service

Full-time

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