E-Commerce CSR

Job Description

Kenda Overview

Kenda is a recognized leader in tire/wheel production, with over 12,000 employees worldwide, where quality, honesty, and customer service are core values. This position is an opportunity to be part of a “world-class” organization, with excellent advancement and growth opportunities.

As a global tire manufacturing company with more than 12 000 employees worldwide, Kenda Tire offers advanced tire products for many applications. Headquartered in Taiwan, the company supplies original equipment to many international automotive industries. With tire factories in Taiwan, China, Vietnam, and Indonesia, Kenda is currently ranked in the top 25 tire companies in the world with global sales of approximately US$1.2 billion.

Position Summary:

The Martin Wheel division is a growing manufacturer and importer of tires and wheel assemblies for Lawn and Garden, Agricultural, Industrial, and Trailer applications. Our products are sold to equipment manufacturers as well as through various aftermarket and e-commerce channels.

We are looking for an E-Commerce specialist to join our sales team. Our ideal applicant is organized enough to manage our online inventory and creative enough to help design social media campaigns to increase our digital sales. You will optimize our campaigns using marketing and SEO strategies and measure how much they increase web traffic by using analytics tools. While we prefer applicants who have a bachelor's degree, it is more important that you have some experience managing a digital store or inventory of products.

This role reports to the national sales manager role and will manage sales, customer and buyer interactions related to the E-commerce accounts.

*This is an on-site position at the Tallmadge, OH facility*

Benefits:

Competitive Salary: We provide a competitive salary based on your qualifications and relevant experience.

Comprehensive Benefits Package: Enjoy medical, dental, life, accident, critical care, and short-term & long-term disability insurance to protect your health and well-being.

401K Retirement Program: Save for the future with our 401K plan, complete with employer match.

Paid Time Off: Benefit from paid holidays, sick days, and vacation time to ensure you maintain a healthy work-life balance.

Employee Discounts: Take advantage of special pricing on automotive, power sports, and bicycle tires for both personal and professional needs.

Collaborative Learning Environment: Grow your skills and expertise in a supportive team atmosphere with opportunities for learning and development.

Relaxed Office Culture: Work in a flexible environment where collaboration and creativity are encouraged.

Education and/or Work Experience Requirements:

Bachelor's degree in marketing (preferred) equivalent in study program

Experience managing digital product inventory

Experience using web analytics and optimization tools

Analytical skills

Communication skills

Essential Duties and Responsibilities:

Manage our online inventory

Develop campaigns to increase digital sales

Optimize paid advertising campaigns using SEO and other tools

Help manager our online marketing presence, including on social media platforms

Monitor changes in website traffic or increases in sales

Assist in onboarding new products and services onto customer portals

Enter sales orders for E-Commerce accounts

Manage portal sales traffic

Other duties as assigned

Knowledge, Skills, and Abilities Required:

• Strong computer and data analytics skills

• Ability to adhere to strict deadlines

• Organizational skills and ability to work in teams

• Ability to utilize an integrated ERP system

• Strong communication and interpersonal skills

• Knowledge of Microsoft Office

Equal Opportunity Employer (EOE)

#hc175858

Full-time