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Part Time Member Service Rep (Branch Operations)

Company:
Jolt Credit Union
Location:
Midland, MI, 48640
Posted:
May 17, 2025
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Description:

Job Description

Jolt Credit Union is seeking a Part time Member Service Representative (Branch Operations) at our Saginaw Rd branch in Midland. Are you passionate about providing friendly and accurate service? Are you happy to inform members about products and services that will benefit them? If you're ready to give it all you've got, every day and everywhere, it's time you join the Jolt Credit Union team!

At Jolt, we're member focused and community active. Energetic, motivated, empathetic, and community service-oriented people will be the best equipped to join our vibrant organization. We truly believe that each employee makes a significant contribution to our success. If you enjoy working in a fast-paced environment, have a craving to help others and are committed to promoting camaraderie in a team atmosphere, we enthusiastically invite you to join Jolt Credit Union.

We offer:

401k with match

Dependent Care Flexible Spending Account

Employee Assistance Program

Employee Wellness Program with quarterly bonus incentives

About this position:

This is a part time position and hours will average 24 - 28 per week between Mon & Sat. Customer service experience is a must; credit union, teller, cash handling, or sales experience a plus. Incentives are earned based on referrals.

The Member Service Representative (Branch Ops) is primarily responsible for the following:

Deliver service to both members and coworkers that is in alignment with our Service Promise: "Giving it All We've Got, Every Day and Everywhere"

Credit union product promotion and recommendations

Verifying cash in drawer at beginning and end of day

Processing deposits, loan payments, VISA payments, and other types of payments

Disbursing account withdrawals and cashing checks

Process other transactions relative to accounts, credit cards, loans, etc.

Issuing Cashier's checks

Cashing U.S. Savings Bonds

Responding to member inquiries (interest rates, account balances, etc.)

Assisting with balancing branch, vault, ATM, etc.

A successful Member Service Representative will also possess the following skills and abilities:

Able to maintain a high degree of confidentiality

High degree of accuracy

Personable, conscientious, patient, and confident

The ability to lift up to 50 pounds, stand for long periods of time or move from sitting to standing frequently

The ability to enter data using a keyboard, type, perform basic calculations, and count cash with accuracy

Possess good alertness, concentration and memory

Possess excellent verbal and written communication skills, problem solving ability, judgment, and comprehension

Job Posted by ApplicantPro

Part-time

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