Manager, Team Leader IM- Research & Delivery

Research & Delivery team members deliver on and embody Exiger’s purpose daily – making the world a safer place to do business – through researching, writing, reviewing, editing and developing reputational due diligence that inform business decisions for many of the world’s largest and most influential organizations and institutions globally. Delivery team members are on the front lines helping our clients understand with whom they are doing business and identify potential risks associated with such business relationships.

Key Responsibilities

Drive team growth based on a range of defined metrics and qualifications.

Foster team environment and drive team success through continuous mentorship and coaching teammates to advance their growth, development and research expertise.

Facilitate trainings to advance teammates’ technical and professional growth and development, in coordination with the training team.

Propose and help implement solutions to improve existing policies, procedures, processes and standards.

Prepared to present findings to clients and answer their questions.

All other business activities including but not limited to in the research and delivery of our products and services.

Conducts weekly or based on needs meetings with each member of their team, in order to provide updates and gathering feedback.

Closely monitors the performance of new team members within the 90-day probationary period.

Provides weekly and or based on needs reports to their direct manager, in accordance with the guidance and templates provided.

Answers to direct manager regarding the activities connected with his position.

Manage a team of associates and senior associates (“Team”).

Help team manage their pipeline of work and triage workload.

Exhibit mastery of Exiger research methodology, suite of products, tools and processes, including through maintaining and updating the Wiki and other research systems.

Produce near perfect reports with no content issues, and minimal spelling / formatting edits needed.

Write clear, concise and thoroughly researched reports for clients using a variety of open-source and public records web-based tools.

Provide specific and meaningful feedback about other’s casework.

Review casework completed by others for content and editorial accuracy.

Exhibit excellent communication and listening skills across modalities and with colleagues of all levels, in all locations.

Scope new cases in support of new and prospective casework.

Participates in the recruitment of new colleagues in the company together with the HR department, the delimitations of responsibilities being established by internal procedures.

Conduct performance review for direct reports, according to internal procedures.

Ensure the confidentiality of the information and documents to which both they and the team members have access (professionally and personally) in accordance with data protection legislation, with internal regulations and internal norms, including the confidentiality agreement.

Ensure that they and the allocated team members follow the internal procedures, the Internal Regulations and the job description.

Has the obligation to enroll in and complete all training and testing sessions provided by the external partners in the field of occupational health and safety, fire prevention and extinguishing and also to verify that the above stipulated are accomplished by the allocated team members.

Is responsible for being compliant with occupational safety and health regulations, fire prevention and extinguishing, having the obligation to immediately report to the employer and / or designated workers any work situation about which they have good reason to consider it a danger to the safety and health of themselves/colleagues, as well as any deficiencies in the protection systems.

Have the obligation to use and keep, in good conditions all the equipment and devices provided by the company so they may carry out the activity.

Executes any other dispositions given by the direct management team in the fulfillment of the company's strategies, within the limits of the legal framework.

Knowledge & Skills

The knowledge required to the incumbent of this position are in the following areas:

PC usage: Word, Outlook;

Use of different software necessary to perform day by day activity;

Command of current events, international affairs, financial regulations, economics and/or finance to enrich casework quality.

Solution oriented, outcome driven.

Demonstrated expert in research and content review.

Excellent writing and communication (written and verbal) skills.

Ability to oversee and lead a team of Exiger’s professionals.

Strong organizational skills, including ability to prioritize and work under pressure.

Strong interpersonal skills with effective and positive leadership qualities.

Demonstrated organizational and time management competency required.

Ability to deal with complex situations, including conflicts between employees.

Consider competing priorities and make well-reasoned judgements and decisions.

Provide thoughtful and actionable feedback.

Strong analytical, research, organizational and time management skills.

Rigorous attention to detail.

Ability to work in fast-paced and self-driven environment.

Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.

Ability to manage and prioritize several projects and assignments simultaneously.

Team player with high level of initiative and a proactive approach to work.

Effectively coach and mentor others.

Ability to work effectively in a team as well as independently; takes ownership of tasks and follow up to ensure that they are successfully brought to completion.

Effectively use technology to solve problems.

Professional Experience Required

It is mandatory to complete higher education with a bachelor's degree;

Completion of master's studies is preferable.

Sound knowledge of using public-records research and and strong understanding of due diligence research methodology.

Managerial experience is a plus.

Proficient written and verbal English language skills.

Exiger is revolutionizing the way corporations, government agencies and banks manage risk and compliance with a combination of technology-enabled and SaaS solutions. In recognition of the growing volume and complexity of data and regulation, Exiger is committed to creating a more sustainable risk and compliance environment through its holistic and innovative approach to problem solving. Exiger's mission to make the world a safer place to do business drives its award-winning AI technology platform, DDIQ, built to anticipate the market's most pressing needs related to evolving ESG, cyber, financial crime, third-party and supply chain risk. Exiger has won 30+ AI, RegTech and Supply Chain partner awards.

Exiger’s core values are courage, excellence, expertise, innovation, integrity, teamwork and trust.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Exiger’s hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.