Key Account Manager
Description:
Key Account Manager - UK
Location: Pocklington, UK (On Site)
Company Overview
Join the innovative and fast-paced team at Detectamet, the world leader in Metal Detectable and X-Ray Visible solutions. Our mission is to make the unseen visible, providing cutting-edge products that safeguard consumers and businesses across the globe. We're expanding our UK market presence and are looking for a motivated Key Account Manager to help drive this growth. If you’re passionate about sales, have a proven track record, and are looking for a new challenge, this role could be the perfect fit.
Key Responsibilities
Manage a portfolio of accounts, consistently achieving and exceeding revenue targets.
Handle customer interactions via calls, emails, and online chats, supporting the wider team.
Process orders, quotes, and other customer requests efficiently.
Build and maintain positive relationships with customers to ensure satisfaction.
Address and resolve customer issues promptly, providing tailored solutions.
Identify opportunities to upsell and expand account growth
Collaborating with the sales team to maximise profit by up-selling or cross-selling
Represent the business at trade shows where needed
Conduct audits and business reviews during visits to key customers as needed.
Requirements
Proven experience in a sales-focused role.
Strong sales, negotiation, and communication skills.
Ability to thrive under pressure and solve problems proactively.
Proficient in MS Office, particularly Excel and Outlook.
Experience with Sage platforms (desirable).
Comfortable working with CRM systems (training provided)
A keen eye for detail with the ability to multitask, prioritise, and manage time efficiently
Within commutable distance to our Pocklington Head Office
What We Offer
Competitive salary
Bonus scheme
25 days of annual leave, plus bank holidays
Pension scheme
Long service award
Free on-site parking
Ready to advance your career and contribute to Detectamet’s continued success in the UK? Apply now and be part of a global team that’s making a real impact!