the summary.
Join our team as a valet and become the ultimate journey curator for the guest experience. The ideal candidate will be responsible for ensuring smooth parking services as well as the transferring and/or storing of guest luggage and assisting/responding to all guest requests.
the mansion.
The Chanler, reimagined as a magnificent, stately manor residence, extends a warm welcome to guests as a peaceful enclave from bustling Newport, Rhode Island, inviting guests to relish in the building's storied architecture, chic-European dining options, and gracious hospitality.
Built in 1873 as a summer home for John Winthrop Chanler, the property exudes history while maintaining the current charm of a regal residence. As a double Forbes five-star property, the mansion draws admirers worldwide by authentically cultivating the guest experience with elegance and natural refinement.
the mission.
To make an impact on a guest's journey by creating memories that last a lifetime. Mansion household staff are the key journey curators, responsible for creating a sense of place and personalization for each guest. We achieve this by working in a collaborative environment, providing training while encouraging an unscripted narrative to tell the brand story and by sharing a passion for the heart of hospitality.
the rewards.
Competitive Salary
Health, dental, and vision for employees, families, and partners
401K
Free Parking
Uniforms Included
Employee Appreciation Events
Referral Bonus
Seasonal Staff Meals
the responsibilities.
Including but not limited to:
Provide Valet service's to all guests of The Chanler at Cliff Walk
Retrieve and transport guest luggage
Respond to guest inquiries and requests in a timely, friendly, and efficient manner
Organize and store luggage
Ensure that the management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Assist with room moves, special luggage deliveries, and/or pulls, and attend to the main lobby and front door as needed
Piloting the property-designated vehicles to and from destinations within the Newport area as needed
Full list of responsibilities upon request
the requirements.
Must be available for working a flexible schedule including mornings, evenings, weekends, and holidays
Must be at least 21 years of age, have 3 years of driving experience, a valid driver's license, and a clean driving record
Ability to work cohesively with co-workers both within and outside of your department
Previous hotel, restaurant, or customer service experience is preferred
Ability to drive an automobile with a standard (5/6 speed) transmission
Ability to prioritize, organize, and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 60 pounds without assistance
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity
Stand, sit, or walk for an extended period of time or for an entire work shift
Reach overhead and below the knees, including bending, twisting, pulling, and stooping