Operations & Administration Officer

We are excited to offer an excellent opportunity for an entry level development professional who is interested in gaining skills in operations and administration areas, to join SEED Madagascar (SEED) as our Operations and Administration Officer.

Duties and Responsibilities: Provide pre-departure logistical support and advice with visas, hotels, flights, accommodation, medication etc to new international staff and short-term conservation volunteers Lead on supporting international staff during their initial time with SEED including arrival, orientation, social inclusion, cultural understanding, housing and integration into the SEED team Provide pastoral care, working with line managers to ensure that new and existing international staff and volunteers’ wellbeing is supported Support the Conservation team in Sainte Luce on providing orientations and pastoral care of volunteers when required Support the Communications team with advertising the volunteer programme and helping volunteers to increase their fundraising efforts Support on creating, editing and writing website content and resources to ensure organisational and project information is up-to-date Support on the recruitment of international staff, including the advertisement of vacancies Assist in the preparation of reports for internal and external audiences including Annual Reports and Malagasy Ministry reports Work with the Director of Operations and Programmes, and the International Operations Manager in developing, updating and implementing organisational databases, systems, policies and procedures across the NGO Oversee the training schedule for international staff and work alongside national and international staff to increase their skills and capacity, providing mentoring or training where appropriate Work alongside the IT Officer to provide basic IT and equipment management support Support with the writing of minutes and note taking across the organisation Support project teams where required to develop systems to manage donor compliance, or support with financial or administrative reporting requirements Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are always promoted Assist with administration tasks and any other tasks required by the International Operations Manager or Director of Programmes and Operations in line with the tasks of the post.

Required Skills & Experience/Person Specification Hold an undergraduate degree in or relating to Business or Development or be able to demonstrate a passion for this area Be able to work independently and be proactively Have good all round computing skills and experience in Microsoft Office Have previous experience working to deadlines and have ability to successfully manage their time Communicate clearly and engagingly in written English across a range of media forms Communicate verbally to encompass the range of cultures you will be working with To have a good level of written English and be able to proofread documents to a high standard To have a curious mind and a patient, problem solving attitude Ideally have previous experience living, working or travelling in a developing country, though is not essential Be fluent in English.

A working knowledge of French is desirable but not essential Be capable and comfortable adapting to life in a least developed country with sometimes basic living conditions Be comfortable with campsite conditions whilst supporting the team in the field for days at a time Be able to work and socialise within a small group of people and to be respectful and take personal responsibility for maintaining a good reputation for the NGO in the community Be able to adjust to life in another culture and a foreign language and be able to always work with cultural sensitivity Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED to protect both their safety and the reputation of the NGO.

Interested applicants should send a CV and covering letter in English outlining why they wish to take up this position and how their skills and experience match the requirements in the job description criteria to SEED Madagascar Director of Programmes and Operations, Lisa Bass by email.