Assistant/Associate Director of Financial Aid

Assistant/Associate Director of Financial AidnnChatham University seeks a detail-oriented and experienced Assistant Director of nFinancial Aid to support the effective administration of federal, state, and institutional aid nprograms.

This role requires in-depth knowledge of financial aid regulations, strong ntechnical and analytical skills, and the ability to support students with personalized nfinancial aid counseling.

The Assistant Director will work closely with the Director of nFinancial Aid and other campus departments to ensure timely, accurate, and compliant nfinancial aid processing.nnThis position will be filled as an Assistant Director.

However, the title of Associate Director and compensation may be considered commensurate with experience and prior responsibility including scope of programs managed, supervision experience, decision making authority.nnnDuties and Responsibilities:nnAid Processing & CompliancennPackage and process financial aid for undergraduate and graduate students, including summer sessions.nPerform daily federal loan processing, Pell and Direct Loan reconciliation, and G5 reporting.nComplete Return to Title IV (R2T4) calculations and communicate with affected students.nIn collaboration with Director, monitor Satisfactory Academic Progress (SAP) and Financial Aid Progress; notify and counsel students accordingly.nManage tuition remission processing and approve Title IV and non-Title IV refunds.nManage Borrower-Based Academic Year (BBAY) processing for eligible programs, including monitoring loan eligibility, ensuring correct loan period setup, and coordinating disbursement schedules in compliance with federal regulations.nnnSystems & ReportingnnSet up annual budgets and loan disbursement schedules within Student Information System.nMaintain documentation for audits, compliance, and internal controls.nIn collaboration with Director, prepare ad hoc and routine reports; assist in federal and state reporting.nSupport data integrity and process improvement in collaboration with IT and other departments.nnnStudent & Family CounselingnnProvide individualized financial counseling to students and families on aid eligibility, loan options, and repayment.nDeliver group presentations and support admissions events.nAdminister and counsel students on private loans, VA benefits, Yellow Ribbon, and Tuition Assistance (TA) programs.nEnsure timely completion of entrance and exit loan counseling.nnnScholarship & Special Program AdministrationnnIn collaboration with Director of Financial Aid and Office of Advancement, assist in the administration of endowed and expendable scholarships.nEvaluate eligibility and set up new awards in coordination with the Business Office.nManage state grant and special program rosters through AES, including updates to enrollment, cost of attendance, and grant returns to ensure compliance with nPHEAA regulations.

Submit rosters and update student records to meet deadlines and compliance requirements.nnnFinancial Literacy & OutreachnnConduct one-on-one and group financial literacy sessions.nAssist in the implementation of the university's financial wellness programming.nCollaborate with campus partners (Academic Advising, Student Accounts, Registrar) to enhance student support and compliance.nnnLeadership & TrainingnnAssist in training of new staff and work-study students.nContribute to policy development and documentation of office procedures.nParticipate in professional development, trainings, and conferences.nnnOther DutiesnnSupport campus-wide compliance efforts.nParticipate in some weekend events in support of prospective student enrollment and financial aid counseling.

nPerform other duties as assigned to support the mission and operations of the Financial Aid Office and University.nnnQualifications:nnBachelor's degree required; master's degree preferred.nThree to five years of progressive experience in financial aid administration.nStrong understanding of Title IV regulations and state grant (PHEAA) aid policies.nFamiliarity with financial aid leveraging and packaging strategies preferred.nFamiliarity with Borrower Based Academic Year (BBAY) federal loan management preferred.

nExperience with financial aid management systems (CampusVue/Anthology/WorkDay preferred).nStrong interpersonal, communication, and problem-solving skills.nAbility to manage multiple priorities in a fast-paced environment and maintain confidentiality.nnnWork Location & Schedule:nnThis is a full-time, on-campus position based in Pittsburgh, PA.

Occasional remote nwork or flexible arrangements may be considered based on institutional needs.nnnSalary Range:n40-hour work week.

nAssistant Director will be filled within the range of $55,000 - $65,000.nAssociate Director will be filled within the range of $65,000 - $75,000.nExact compensation based on candidate skills and experience.nnnnnHow to Apply Section:nnHow to Apply:nApplications accepted only via (direct link is XXX) and follow the instructions to complete the application process.

To ensure full consideration, please include:nnCover Letter outlining your qualifications for the positionnCurriculum Vitae or ResumenContact information for three professional referencesnnAll application materials should be uploaded at the same time at the time of application.

The system will not allow applicants to make edits to their applications after submission.nnChatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity.

Persons of color, women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply.

Chatham University does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.n

Full Time