International Operations Coordinator

The Company

Are you a person who is passionate about hard problems, enjoys driven and talented people, and adds your creative personal touch to the work you do? Then you have come to the right place! Around here, we get pretty excited when it comes to delivering memorable experiences and quality custom products in innovative ways. We’ve been fortunate to work with brands such as Google and Linkedin, and clients like Bad Bunny, Billie Eilish, and Kacey Musgraves.

At Sock Club, we believe no task is insurmountable as long as you cultivate a collaborative team of innovative minds that not only understand a vision, but more importantly, want to share in it.

The Team

We're a dynamic team of builders, developers, designers, and innovators dedicated to transforming our industry. At our core we are multitaskers, hard-workers, and are eager to take on a challenge. We learn from losses, celebrate successes, and raise the bar together.

When you’re on the job, we want to motivate you, not just to invest in the company’s future, but also in your own.

About the Role

The International Operations Lead will be responsible for the end-to-end success of our international order operations. From coordinating global fulfillment to strengthening relationships with overseas partners, this is a hands-on role for someone who thrives on building systems, solving challenges, and creating structure that supports growth.

You won’t manage people, but you will lead the entire international process and level us up. You’ll be the go-to expert across the company for international orders, trusted to bring clarity, confidence, and continuous improvement to everything from vendor communication to cost and freight optimization.

Responsibilities:

Manage international order workflows from start to finish, ensuring accuracy, timeliness, and exceptional service at every step.

Strengthen and maintain global vendor relationships, setting expectations and holding partners accountable to quality and timelines.

Design and refine processes that support growth, streamlining production cycles, shipment tracking, and communication workflows.

Work closely with Engineering, Sales and Customer Experience teams to ensure international options align with client needs and expectations.

Monitor freight costs, timelines, and shipping performance to identify efficiencies and unlock margin improvements.

Stay on top of international trade regulations and ensure all documentation and processes are fully compliant.

Develop and create new quality products based on client demand

Track key performance indicators across vendors and lanes, and share actionable insights with leadership.

Explore and evaluate new production partners or sourcing opportunities to keep our international options strong and scalable.

Act as the subject-matter expert for everything related to international fulfillment, guiding internal teams through complexities with clarity and confidence.

Qualifications:

4 - 6 years of operations experience, with at least 1- 2 years focused on international supply chain or global logistics.

A track record of owning and improving complex workflows. Especially across time zones, cultures, and production teams.

Strong vendor relationship skills and experience with negotiation, communication, and performance management.

Comfort navigating the details of international freight, shipping, and customs requirements.

A results-driven mindset. You naturally look for ways to improve, simplify, and optimize.

Excellent communication and collaboration skills, especially across teams with different goals and timelines.

Experience with pitching new project initiatives including supporting financials, timelines, and cost analysis

Developing insights-driven quantitative analysis or predictive models using Google Sheets, Excel, or other.

Bachelor’s degree in Supply Chain, International Business, Operations, or equivalent experience.

Does this sound like you?

Inspired by a fast-paced, growth-minded environment

Highly curious, solution-focused, organized and excited to dig into the details

Scrappy, resourceful and no job to big attitude

A clear communicator, helpful, and encouraging team player

You are a nerd for continuous improvement, operations, and supply chain

Take pride in your work, it’s about creating something for you.

Salary Range: $70,000-$80,000

Why You’ll Love it Here

Generous PTO, health benefits, 401k match, and profit-sharing

A casual and engaging office in Austin (hybrid 3 days in office, 2 days WFH)

Continuous learning opportunities through mentorship, training, and working with cutting-edge tools

Highly collaborative culture with passionate, smart teammates

Growth potential as we rapidly scale our operations and go-to-market engine

Unsure about your qualifications?

You should apply anyway!

LinkedIn examined their users' job search behavior and found that women are less likely to apply for a job that they aren't fully qualified for, while men will apply if they meet only some of the desired qualities.

Whether you fit into these two categories, or somewhere else on the spectrum, take a chance on that application. You may just be the perfect fit!